WhatsApp showing different value for used storage on app info and in-app settings
1
vote
1
answer
4039
views
In my Samsung Galaxy S9, WhatsApp is showing that it uses 37.89GB of internal storage when I checked the app info.
Due to that, my phone's data is getting full and all the other apps are getting hung due to less storage space left in my mobile phone.
When I checked the WhatsApp 'Settings' -> 'Data and storage usage' it shows only 195.1MB of data has been stored for WhatsApp.
From where the 37.89GB of data is being shown in the app info on my phone?
**Please note:** I don't want to delete my WhatsApp and reinstall it to fix this issue because I don't want to lose my WhatsApp messages, and I can't take the backup also because there is no more space left on my mobile to take the backup.
Due to that, my phone's data is getting full and all the other apps are getting hung due to less storage space left in my mobile phone.
When I checked the WhatsApp 'Settings' -> 'Data and storage usage' it shows only 195.1MB of data has been stored for WhatsApp.
From where the 37.89GB of data is being shown in the app info on my phone?
**Please note:** I don't want to delete my WhatsApp and reinstall it to fix this issue because I don't want to lose my WhatsApp messages, and I can't take the backup also because there is no more space left on my mobile to take the backup.
Asked by Izaz
(19 rep)
Aug 28, 2020, 07:37 PM
Last activity: Feb 5, 2025, 08:04 PM
Last activity: Feb 5, 2025, 08:04 PM