Formatted SD Card as internal storage, now facing major storage issues
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I recently bought an Intenso microSDXC UHS-I Premium card, formatted it as internal storage, and the content has been moved without any errors. But after that, the phone started having several issues:
- Most photos, videos, music, and recorded audio files are missing.
- Some apps—like CamScanner, Foxit PDF Reader, and the camera—don’t
work.
- WhatsApp media (voices, images, videos) can’t be downloaded or saved.
- App updates can’t be installed.
- Storage shows a negative value (see attached photo).
I’ve tried common fixes online and contacted the manufacturers, but nothing has worked. I also couldn’t find an option to reformat or separate the internal storage from the SD card.
What would be the best next step? Should I try reinserting the SD card and choosing "forget" option, enable “Force allow apps on external” in Developer Options, or is there a better solution to recover the files and resolve the storage issues?
- Device Name: Redmi Note 9 Pro
- MIUI version: MIUI Global 12.0.3 Stable 12.0.3.0(QJZMIXM)
- Android version: 10 QKQ1.191215.002

Asked by Amirmohammad Alidoust
(11 rep)
May 20, 2025, 04:28 PM
Last activity: May 23, 2025, 07:46 AM
Last activity: May 23, 2025, 07:46 AM