How can I resolve a situation in which my Mac keeps crashing while working with a specific video file?
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My MacBook Pro 2016 with Touch Bar keeps having a kernel panic whenever I attempt to use a specific video file I recorded with my Atomos Shogun Flame. FCPX imports and uses all of the other files from the same shoot fine. However, if I try to play, create a proxy, or do anything that involves handling this file after import, my computer reboots.
So far I've attempted to re-encode the file using Adobe Media Encoder, but FCPX still has issues with it. I've tried importing the file into Adobe Premiere but the system still crashes (i.e. it freezes, turns off, then reboots). If I put my SSD back in the Atomos Shogun, and watch the entire file, it plays perfectly fine.
I've also attempted transferring the file from the SSD to my internal drive, as well as to my RAID prior to importing it, but that causes the same issue.
**Is there a tool that I can use to fix this file so my computer won't crash while using it? Or is there something else I can try to get around this issue?**
The Shogun Flame has limited file management capabilities, so I am unable to do anything on that end. I haven't purchased Apple Compressor, so Adobe Media Encoder is the primary tool I have to convert files.
Asked by CJT3
(419 rep)
Dec 19, 2018, 04:08 AM
Last activity: May 26, 2025, 01:55 PM
Last activity: May 26, 2025, 01:55 PM