Privacy settings do not allow shortcut to load external web content
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Since updating to iOS 17, some of my Shortcuts fail to work on some web pages in Safari (only). For example I have a shortcut to use Mail to send the current webpage to me, but now on about have the websites where I attempt to use it, I get an error I've never seen before:
> The web content could not be loaded because your privacy settings do not allow this shortcut to load external web content. You can change this in the Privacy tab of the shortcut's settings.
On the Shortcut's privacy tab I've got Safari (were there always two entries?) configured to Always Allow, which is clearly respected for the pages that work so that's not the issue. (In fact I've reset the Shortcut's privacy several times to be sure.)
Why am I getting this message? What can I do to prevent the error and restore my Shortcut's functionality?


Asked by orome
(12163 rep)
Sep 23, 2023, 05:19 PM
Last activity: Jul 21, 2025, 11:03 AM
Last activity: Jul 21, 2025, 11:03 AM