MacOS: How can I unlock a system plist file to edit? [trying to get rid of a stray Netskope VPN entry]
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I'm trying to get rid of a stray Netskope Client (NSClient1) VPN entry that wouldn't go away. I found its traces only in /Library/Preferences/com.apple.networkextension.plist - this is the system's plist not my users. I'm the only user on the system and have admin privileges.
However the file is locked and despite being an admin, I can't edit it. Can someone please help me figure out how do I edit this file (or remove the stray VPN entry)?
Steps taken so far: (all result in operation not permitted or I don't have permissions to change)
- tried to change permissions (via finder's get info option as well as
chmod through the terminal)
- tried to copy the file to the desktop,
edit it and then replace
- contacted Apple support (and they said it's
not their problem - quite literally)
- contacted Netskope (VPN support)
and tried to run their uninstaller but that didn't work either
[the VPN entry doesn't get listed when I run sudo networksetup -listallnetworkservices]
I'm using macOS Sonoma 14.0



Asked by zaam
(141 rep)
Oct 3, 2023, 01:39 AM
Last activity: Oct 3, 2023, 01:39 PM
Last activity: Oct 3, 2023, 01:39 PM