Starting from yesterday, I’ve been unable to receive messages on WhatsApp, Telegram, or Instagram unless the app is open and in the foreground. This isn’t a notification problem, because when someone sends me a message on WhatsApp, they only see a single grey checkmark until I open the app—only then does it switch to two green checkmarks.
My settings are as follows:
- Do Not Disturb is turned off
- Background App Refresh is turned on (both globally and for each app)
- I’m not in Power Saving Mode
I’m using an iPhone 13 pro, iOS 18.3.2, restarted at least 3 times today. This issue occurs whether I’m on mobile data or Wi-Fi, but my internet connection is otherwise working fine (I can still browse the web without problems).
Asked by razcor
(101 rep)
Mar 26, 2025, 07:22 PM