I tried to enroll in the Apple Developer program with my primary iCloud email. During the enrollment process it requested that I upload pictures of the front and back of my driver's license. After I did so I was instructed to contact support. I contacted support and they told me that their third-party identity verification service was unable to confirm my identity so they would no longer be able to assist me.
I insisted that answer wasn't good enough. I am a developer and I want to sell my app on the App Store. They said would just have to create a new Apple ID and try again. I created a new gmail, then a new Apple ID and tried again. The result was the same.
I have used this same ID to verify my identity on multiple other platforms without issue, but for some reason Apple is unable to figure it out.
What am I supposed to do? Just keep creating new emails and Apple IDs, trying over and over until it works? I feel like I'm taking crazy pills here. This policy is insane.
Update:
I even tried to create a new Apple ID with a new email and it won't let me. I keep getting errors about how they are unable to create my account or how they can't send verification text messages to my number.
Asked by Jarrod Whitley
(11 rep)
Apr 23, 2025, 09:01 PM
Last activity: Apr 24, 2025, 02:59 PM
Last activity: Apr 24, 2025, 02:59 PM