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Temporal service failed with "Persistent store operation failure", "Failed to update shard"

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Hi i'm using Temporal service framework to orchestrate workflow process and cassandra database as datastore to record the workflow stateful process. My temporal is getting error when trying to update shard with detail as follow:
{
    "level": "error",
    "ts": "2024-02-02T02:54:57.744Z",
    "msg": "Persistent store operation failure",
    "service": "history",
    "shard-id": 32,
    "address": "10.59.68.74:7234",
    "shard-item": "0xc00277ea00",
    "store-operation": "update-shard",
    "error": "Failed to update shard.  previous_range_id: 30415, columns: (range_id=30414)",
    "shard-range-id": 30416,
    "previous-shard-range-id": 30415,
    "logging-call-at": "context_impl.go:732"
}
Do you have any experience on how to deal with this?
Asked by Ahmad Ricky Nazarrudin (1 rep)
Mar 26, 2024, 03:29 PM
Last activity: Jun 27, 2025, 02:04 PM