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HDD error: SMART Status command failed: scsi error medium or hardware error (serious)

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After my PC won't start again (my first guess was the power switch to turn it on was dead), I removed the HDD to extract my data. When I set the HDD (a 640 GB WD) into an external case (USB 2.0), the drive simply won't mount. I am using Fedora 21. Debug output: **SmartControl** smartctl 6.4 2015-06-04 r4109 [x86_64-linux-4.1.5-100.fc21.x86_64] (local build) Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Caviar Green Device Model: WDC WD6400AACS-00G8B1 Serial Number: WD-WCAUF3310323 LU WWN Device Id: 5 0014ee 101fa1ac5 Firmware Version: 05.04C05 User Capacity: 640,135,028,736 bytes [640 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS (minor revision not indicated) SATA Version is: SATA 2.5, 3.0 Gb/s Local Time is: Tue Sep 15 15:43:46 2015 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART Status command failed: scsi error medium or hardware error (serious) SMART overall-health self-assessment test result: PASSED Warning: This result is based on an Attribute check. General SMART Values: Offline data collection status: (0x84) Offline data collection activity was suspended by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (15600) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 181) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x303f) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 142 137 021 Pre-fail Always - 5883 4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 1796 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0 9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 6180 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1766 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 75 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 1796 194 Temperature_Celsius 0x0022 121 099 000 Old_age Always - 26 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 1 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 No self-tests have been logged. [To run self-tests, use: smartctl -t] SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. **dmesg** [ 6908.519756] usb 1-2: new high-speed USB device number 7 using xhci_hcd [ 6908.684848] usb 1-2: New USB device found, idVendor=1058, idProduct=1021 [ 6908.684865] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 6908.684867] usb 1-2: Product: Ext HDD 1021 [ 6908.684870] usb 1-2: Manufacturer: Western Digital [ 6908.684872] usb 1-2: SerialNumber: 574341554633333130333233 [ 6908.685583] usb-storage 1-2:1.0: USB Mass Storage device detected [ 6908.687976] scsi host13: usb-storage 1-2:1.0 [ 6909.694176] scsi 13:0:0:0: Direct-Access WD Ext HDD 1021 2021 PQ: 0 ANSI: 4 [ 6909.695222] sd 13:0:0:0: Attached scsi generic sg4 type 0 [ 6909.695275] sd 13:0:0:0: [sdd] 1250258944 512-byte logical blocks: (640 GB/596 GiB) [ 6909.696846] sd 13:0:0:0: [sdd] Write Protect is off [ 6909.696863] sd 13:0:0:0: [sdd] Mode Sense: 17 00 10 08 [ 6909.698417] sd 13:0:0:0: [sdd] No Caching mode page found [ 6909.698424] sd 13:0:0:0: [sdd] Assuming drive cache: write through [ 6909.703411] scsi_io_completion: 1 callbacks suppressed [ 6909.703419] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.703423] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.703428] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.703432] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.703433] blk_update_request: 1 callbacks suppressed [ 6909.703435] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.703439] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.704014] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.704020] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.704024] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.704028] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.704031] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.704034] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.704596] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.704603] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.704607] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.704610] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.704613] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.704616] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.704630] ldm_validate_partition_table(): Disk read failed. [ 6909.705046] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.705050] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.705053] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.705056] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.705058] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.705060] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.705525] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.705527] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.705533] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.705535] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.705537] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.705539] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.705986] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.705989] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.705993] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.705995] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.705997] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.705999] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.706421] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.706424] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.706427] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.706430] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.706431] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.706433] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.706442] Dev sdd: unable to read RDB block 0 [ 6909.706861] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.706864] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.706867] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.706869] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.706871] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.706873] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.707296] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.707299] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.707302] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.707305] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.707307] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.707308] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.707318] sdd: unable to read partition table [ 6909.711258] sd 13:0:0:0: [sdd] Attached SCSI disk [ 6909.831440] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.831449] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.831456] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.831461] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 4a 85 6f 80 00 00 08 00 [ 6909.831465] blk_update_request: critical target error, dev sdd, sector 1250258816 [ 6909.831980] Buffer I/O error on dev sdd, logical block 156282352, async page read [ 6908.519756] usb 1-2: new high-speed USB device number 7 using xhci_hcd [ 6908.684848] usb 1-2: New USB device found, idVendor=1058, idProduct=1021 [ 6908.684865] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 6908.684867] usb 1-2: Product: Ext HDD 1021 [ 6908.684870] usb 1-2: Manufacturer: Western Digital [ 6908.684872] usb 1-2: SerialNumber: 574341554633333130333233 [ 6908.685583] usb-storage 1-2:1.0: USB Mass Storage device detected [ 6908.687976] scsi host13: usb-storage 1-2:1.0 [ 6909.694176] scsi 13:0:0:0: Direct-Access WD Ext HDD 1021 2021 PQ: 0 ANSI: 4 [ 6909.695222] sd 13:0:0:0: Attached scsi generic sg4 type 0 [ 6909.695275] sd 13:0:0:0: [sdd] 1250258944 512-byte logical blocks: (640 GB/596 GiB) [ 6909.696846] sd 13:0:0:0: [sdd] Write Protect is off [ 6909.696863] sd 13:0:0:0: [sdd] Mode Sense: 17 00 10 08 [ 6909.698417] sd 13:0:0:0: [sdd] No Caching mode page found [ 6909.698424] sd 13:0:0:0: [sdd] Assuming drive cache: write through [ 6909.703411] scsi_io_completion: 1 callbacks suppressed [ 6909.703419] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.703423] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.703428] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.703432] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.703433] blk_update_request: 1 callbacks suppressed [ 6909.703435] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.703439] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.704014] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.704020] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.704024] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.704028] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.704031] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.704034] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.704596] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.704603] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.704607] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.704610] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.704613] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.704616] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.704630] ldm_validate_partition_table(): Disk read failed. [ 6909.705046] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.705050] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.705053] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.705056] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.705058] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.705060] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.705525] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.705527] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.705533] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.705535] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.705537] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.705539] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.705986] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.705989] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.705993] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.705995] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.705997] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.705999] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.706421] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.706424] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.706427] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.706430] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.706431] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.706433] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.706442] Dev sdd: unable to read RDB block 0 [ 6909.706861] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.706864] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.706867] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.706869] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.706871] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.706873] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.707296] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.707299] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.707302] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.707305] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 00 00 00 00 00 00 08 00 [ 6909.707307] blk_update_request: critical target error, dev sdd, sector 0 [ 6909.707308] Buffer I/O error on dev sdd, logical block 0, async page read [ 6909.707318] sdd: unable to read partition table [ 6909.711258] sd 13:0:0:0: [sdd] Attached SCSI disk [ 6909.831440] sd 13:0:0:0: [sdd] FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 6909.831449] sd 13:0:0:0: [sdd] Sense Key : Data Protect [current] [ 6909.831456] sd 13:0:0:0: [sdd] Add. Sense: Logical unit access not authorized [ 6909.831461] sd 13:0:0:0: [sdd] CDB: Read(10) 28 00 4a 85 6f 80 00 00 08 00 [ 6909.831465] blk_update_request: critical target error, dev sdd, sector 1250258816 [ 6909.831980] Buffer I/O error on dev sdd, logical block 156282352, async page read I don't know if this is the right place to ask this question, but I am out of ideas. Is the drive itself dead? Is there any way to repair it to get access to the data on it? Any help or suggestions whatsoever are appreciated.
Asked by thruun (101 rep)
Sep 15, 2015, 01:49 PM
Last activity: Jun 9, 2025, 12:02 PM