How do I use QFIL to flash an image to a Qualcomm® Snapdragon™ board?

I am software engineer with no embedded development experience and have been handed a board (Qualcomm® Snapdragon™) with 1: an image (Automotive Grade Linux: Halibut release) 2: flashing instructions I need to flash a new image to the board However, I am having great difficulty trying to figure out how to get this to work. The instructions I have (which are not from Qualcomm) say that DIP switches 1&2 must be turned on in order to flash. When I turn DIP switches 1&2 on, the board does not boot an OS, but QFIL does NOT detect it like it is supposed to: By contrast, when DIP switches 1&2 are OFF, the board DOES boot the OS, but QFIL detects the device as it is NOT supposed to do.: Do I have bad hardware or am I missing something?