multi-core linux workstation recognizes only 1 cpu, 1 core, 1 thread

I'm using ubuntu 20.04 on [Dell Precision 7820](https://www.dell.com/en-us/work/shop/workstations-isv-certified/precision-7820-desktop-workstation/spd/precision-7820-workstation#features_section) . $ uname -a Linux myhost 5.4.0-56-generic #62-Ubuntu SMP Mon Nov 23 19:20:19 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux Only one cpu is used/known by the OS, as can also be seen in htop. Output of lscpu (only 1 cpu, 1 ocre, 1 thread) Architecture: x86_64 CPU op-mode(s): 32-bit, 64-bit Byte Order: Little Endian Address sizes: 46 bits physical, 48 bits virtual CPU(s): 1 On-line CPU(s) list: 0 Thread(s) per core: 1 Core(s) per socket: 1 Socket(s): 1 NUMA node(s): 1 Vendor ID: GenuineIntel CPU family: 6 Model: 85 Model name: Intel(R) Xeon(R) Silver 4110 CPU @ 2.10GHz Stepping: 4 CPU MHz: 799.999 CPU max MHz: 3000.0000 CPU min MHz: 800.0000 BogoMIPS: 4200.00 Virtualization: VT-x L1d cache: 32 KiB L1i cache: 32 KiB L2 cache: 1 MiB L3 cache: 11 MiB NUMA node0 CPU(s): 0 Vulnerability Itlb multihit: KVM: Mitigation: Split huge pages Vulnerability L1tf: Mitigation; PTE Inversion; VMX conditional cache flushes, SMT disabled Vulnerability Mds: Mitigation; Clear CPU buffers; SMT disabled Vulnerability Meltdown: Mitigation; PTI Vulnerability Spec store bypass: Mitigation; Speculative Store Bypass disabled via prctl and seccomp Vulnerability Spectre v1: Mitigation; usercopy/swapgs barriers and __user pointer sanitization Vulnerability Spectre v2: Mitigation; Full generic retpoline, IBPB conditional, IBRS_FW, RSB filling Vulnerability Srbds: Not affected Vulnerability Tsx async abort: Mitigation; Clear CPU buffers; SMT disabled Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb cat_l3 cdp_l3 invpcid_single pti intel_ppin ssbd mba ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm cqm mpx rdt_a avx512f avx512dq rdseed adx smap clflushopt clwb intel_pt avx512cd avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local dtherm ida arat pln pts hwp hwp_act_window hwp_epp hwp_pkg_req pku ospke md_clear flush_l1d Also in output of cat /proc/cpuinfo processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 85 model name : Intel(R) Xeon(R) Silver 4110 CPU @ 2.10GHz stepping : 4 microcode : 0x2006a08 cpu MHz : 802.610 cache size : 11264 KB physical id : 0 siblings : 1 core id : 0 cpu cores : 1 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 22 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb cat_l3 cdp_l3 invpcid_single pti intel_ppin ssbd mba ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm cqm mpx rdt_a avx512f avx512dq rdseed adx smap clflushopt clwb intel_pt avx512cd avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local dtherm ida arat pln pts hwp hwp_act_window hwp_epp hwp_pkg_req pku ospke md_clear flush_l1d bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs taa itlb_multihit bogomips : 4200.00 clflush size : 64 cache_alignment : 64 address sizes : 46 bits physical, 48 bits virtual power management: As suggested in other Qs, some were related to grub setting. But I still found no solution. $ cat /etc/default/grub # If you change this file, run 'update-grub' afterwards to update # /boot/grub/grub.cfg. # For full documentation of the options in this file, see: # info -f grub -n 'Simple configuration' GRUB_DEFAULT=0 #GRUB_HIDDEN_TIMEOUT=0 #GRUB_HIDDEN_TIMEOUT_QUIET=true GRUB_TIMEOUT_STYLE=hidden GRUB_TIMEOUT=10 GRUB_DISTRIBUTOR=lsb_release -i -s 2> /dev/null || echo Debian GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=off apm=off" GRUB_CMDLINE_LINUX="" # Uncomment to enable BadRAM filtering, modify to suit your needs # This works with Linux (no patch required) and with any kernel that obtains # the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...) #GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef" # Uncomment to disable graphical terminal (grub-pc only) #GRUB_TERMINAL=console # The resolution used on graphical terminal # note that you can use only modes which your graphic card supports via VBE # you can see them in real GRUB with the command `vbeinfo' #GRUB_GFXMODE=640x480 # Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux #GRUB_DISABLE_LINUX_UUID=true # Uncomment to disable generation of recovery mode menu entries #GRUB_DISABLE_RECOVERY="true" # Uncomment to get a beep at grub start #GRUB_INIT_TUNE="480 440 1"