Arch freezes when watching video: "refused to change power state" in logs

This doesn't happen every time, but sometimes when watching a video, my computer seems to (almost) freeze. The screen changes every few seconds or so. Rebooting fixes the issue until the next time it happens. I noticed that the logs contain the same line every 2 seconds.

Feb 07 09:50:47 spoon kernel: xhci_hcd 0000:c1:00.3: Refused to change power state from D0 to D3hot
Feb 07 09:50:44 spoon kernel: xhci_hcd 0000:c1:00.3: Refused to change power state from D0 to D3hot
Feb 07 09:50:42 spoon kernel: xhci_hcd 0000:c1:00.3: Refused to change power state from D0 to D3hot
Feb 07 09:50:40 spoon kernel: xhci_hcd 0000:c1:00.3: Refused to change power state from D0 to D3hot
Feb 07 09:50:38 spoon kernel: xhci_hcd 0000:c1:00.3: Refused to change power state from D0 to D3hot

This makes me think it's something to do with overheating, but the computer doesn't even feel warm. On boot, I see the following logs:

Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: No valid trip points!
Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: Invalid critical threshold (-274000)
Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: No valid trip points!
Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: Invalid critical threshold (-274000)
Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: No valid trip points!
Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: Invalid critical threshold (-274000)
Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: No valid trip points!
Feb 07 09:28:21 spoon kernel: ACPI: thermal: [Firmware Bug]: Invalid critical threshold (-274000)

Not sure if this is related to the issue. My computer is new, so it shouldn't be because of old parts. Any advice on how I can further debug this? Thanks in advance!