Checking if service is running, Service is installed already

So basically i installed an Automation Anywhere product in Amazon Linux 2, when i checked the netstat -tulnp | grep LISTEN i didn't found the Listener that's supposed to be there exist. Thus leading me to check if the service is running properly or not. I checked it using systemctl status control* i already did sudo su - if it's matter. However the response was the "unit 'module' not found" i did some digging and turns out it appears that the systemd is not recognizing the service file as it is installed in out the etc/systemd Some solution i tried are - running systemctl daemon-reload - running reboot While there is a solution i haven't tried like creating the service file inside etc/systemd i wonder if it's truly the solution or not as i am not familiar with linux. If i indeed needed to write the service file inside the etc/systemd do i just copy the service file inside the installation path and copy it in the etc/systemd path? Or is there anything i supposed to know/do beforehand?