I live in Taipei, how can I get help by chat in English?

I would like to use the chatsupport feature. I am in Taipei and my only languages are Math, Python and English. However chatsupport will only converse with me in Chinese. I walked into Apple Taipei 101 this afternoon to try to get some face-to-face assistance but the place was packed; this is a tourist hot spot and the store was packed and the staff frazzled. I may try to go again Monday, but **my question here is how to use Apple chatsupport in English from a connection in Taiwan?** I don't have a vpn. The link provided in the text sends me back to this page again because of course my location is in Taiwan. I see no way easy out of this loop.  I tried to reply to the e-mail summary that I received after the chat session was complete. It failed (it's no-reply) the error message recommended: >Thanks for contacting Apple. Messages sent to this email address aren't monitored. Here are links to some Apple websites that you might find helpful. > >View your support and service options: getsupport.apple.com/GetSASO and of course that also will only lead to help in Chinese as well:  ---- fyi the last message (in the short chat exchange below) is in Chinese: >很抱歉，因為我們這裡只能是使用中文對談，如果可以的話，我非常願意使用中文與您交流，這是我的工作我非常願意嘗試。 and pasting that into google translate returns: >Sorry, because we can only use Chinese to talk here, if you can, I am very willing to communicate with you in Chinese. This is my job. I am very willing to try.