Find My app doesn't find my AirTags if they are far from me but only under one MacBook Pro account

I have a few AirTags. They show up fine on my iPhone and iPad but on my MacBook Pro M2 they say the old location of the last time they were near my MacBook Pro, even though an iPad sitting next to it will show their current location. I spent a few hours on the phone and chat with Apple support and as one of the steps to try they had me create a new OS X user account on the Macbook Pro and log into the same iCloud account and that new account works fine. Apple support was never able to fix the issue, they went as far as to tell me the only way to find AirTags is to be close to them, which I know is wrong. So what would cause Find My to not be able to find AirTags location when they aren't near? Shouldn't that information just be coming from iCloud? And why is it happening only on one OS X account? Also, the other tabs of Find My work fine, it can get the location of any other device I have without issues regardless of where they are. I'm on Ventura 13.3.1