How to remove a standard user from iMac without their Apple ID password?
0
votes
0
answers
1002
views
The iMac I use at work has a standard user, belonging to an ex-employee. This person left the company so I would like to remove the user account from the Mac. I have an admin account.
The problem is that I can not remove the user without their Apple ID password because of the Find my Mac feature. I have contacted the ex-employee who deleted the Mac from their iCloud using an iPhone - proved with a screenshot.
But I still not able to delete the user, macOS constantly asking for the AppleID password. I have tried rebooting etc - nothing works.
What else I have to do to remove the account? I have tried factory reset the Mac, but that's not possible without the password either.
I can contact the ex-employee if further actions needed, but obviously I can not ask for the password...
Asked by Hordon
(193 rep)
Feb 24, 2024, 09:47 AM