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Unable to sync phone

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My phone has been refusing to connect to my computer for a while now. It shows up as a USB device, but not in the Finder, Photos, Music, or any other place where I can interact with it. iPhone: - Product ID: 0x12a8 - Vendor ID: 0x05ac (Apple Inc.) - Version: 14.04 - Serial Number: 00008110001E0D4E1E42401E - Speed: Up to 480 Mb/s - Manufacturer: Apple Inc. - Location ID: 0x14100000 / 6 - Current Available (mA): 500 - Extra Operating Current (mA): 0 I´m running on macOS 13.6.4 (22G513) on an Intel Desktop, and the phone is on iOS 18.5. Looking through the apple help page does not resolve the issue. **Look in the Finder, iTunes, or Apple Devices** This is the original issue. **Check your USB cable and connection** I checked different ports. My phone also shows up on a MacBook with the same cable, but not the computer I want to sync to. The USB ports also work fine for any other device. **Update the software on all your devices** Neither phone nor computer offer any updates atm. **Restart your devices** Done, to no avail. **Allow your accessory to connect, if asked** Was asked once after resetting some privacy permissions on the phone, but nothing shows up in the finder.
Asked by Whitecold (101 rep)
Jun 19, 2025, 01:28 PM
Last activity: Jul 23, 2025, 05:04 PM