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How can I diagnose a superdrive that won't read disks?

5 votes
2 answers
14212 views
My MacBook (Snow Leopard) seems to be unable to read DVDs and CDs. When I insert a disk (DVD or CD, I've tried a couple of each), the drive spins up, and (it sounds like) moves the laser back and forth a few times, then ejects the disk. I haven't tried blank media. I've searched around the nets, and it looks like I may be experiencing a relatively common problem, but I don't want to jump to conclusions. Unfortunately, all the threads I've found are filled with "me too, me too", and not a lot in terms of actual help. What tools can I use, or tests can I run, to try to diagnose (and perhaps even solve) the problem myself before I give up and replace the drive?
Asked by Tim (198 rep)
Jan 12, 2011, 05:29 AM
Last activity: Aug 26, 2023, 08:55 PM