Keyboard on Asus Laptop (M3402RA) not working after plugging in external keyboard
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I have had this laptop (*Asus Vivobook S14 M3402RA*) for about a month now and I installed Linux on it without any major issues. However, a few days ago, when I plugged in an external keyboard, the laptop's built-in keyboard became unresponsive. I found that the keyboard was unresponsive even after unplugging the external one.
I tried reinstalling my system and I had high hopes as the keyboard worked in the BIOS menu. Unfortunately, this was not the case when the desktop environment loaded up. I tried this process with the following desktop environments (the keyboard did not function on either one): i3, hyprland, kde, gnome, lxde. I have tried a rolling-release distro (arch linux) and a stable one (linux mint) but the keyboard did not work on either.
I would like to note that the touchpad works everywhere, as do the Fn keys.
The problem is very similar to the one described in this post: https://unix.stackexchange.com/questions/709957/keyboard-not-working-in-asus-vivobook-s-15-2022-and-kubuntu-22-04
I have also tried the solutions in this post, but they did not work: https://askubuntu.com/questions/1360683/keyboard-not-working-after-shutdown-asus-zenbook-13-oled-um325s/1363587#1363587
Any help would be greatly appreciated!
Asked by casserole_knight
(1 rep)
Aug 18, 2023, 08:28 PM
Last activity: Aug 25, 2023, 08:38 PM
Last activity: Aug 25, 2023, 08:38 PM