I switched to linux Mint and my printer stopped working
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I have a Hewlett-Packard HP LaserJet Professional M1132 MFP, a couple of weeks ago I switched to Linux Mint, and now my printer won't work.
When I plug the printer in it gets recognized and I can queue jobs just fine, it goes to rendering, but it just doesn't print, it brings up a generic error message and the job is just stuck there.
I tried the troubleshooting that Linux Mint offers, and this is the result:
Page 1 ():
{'cups_connection_failure': False}
Page 2 ():
{'local_server_exporting_printers': False}
Page 3 ():
{'cups_dest': ,
'cups_instance': None,
'cups_queue': 'HP-LaserJet-Professional-M1132-MFP',
'cups_queue_listed': True}
Page 4 ():
{'cups_device_uri_scheme': 'hp',
'cups_printer_dict': {'device-uri': 'hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH411MTPR1a',
'printer-info': 'Hewlett-Packard HP LaserJet '
'Professional M1132 MFP',
'printer-is-shared': True,
'printer-location': 'Transistor',
'printer-make-and-model': 'HP LaserJet Professional '
'm1132 MFP, hpcups 3.21.12, '
'requires proprietary plugin',
'printer-state': 3,
'printer-state-message': 'ready to print',
'printer-state-reasons': ['none'],
'printer-type': 167948,
'printer-uri-supported': 'ipp://localhost/printers/HP-LaserJet-Professional-M1132-MFP'},
'cups_printer_remote': False,
'hplip_output': ('',
'\x1b[01mHP Linux Imaging and Printing System (ver. '
'3.21.12)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'',
'Copyright (c) 2001-18 HP Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute '
'it',
'under certain conditions. See COPYING file for more '
'details.',
'',
'',
'\x1b[01mHP Linux Imaging and Printing System (ver. '
'3.21.12)\x1b[0m',
'\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
'',
'Copyright (c) 2001-18 HP Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute '
'it',
'under certain conditions. See COPYING file for more '
'details.',
'',
'',
'\x1b[01mhp:/usb
This is just part of it, I had to cut it because of the character limit, you can find it in full here: [https://pastebin.com/u7bK0Sab .
I tried looking if my driver is updated and I found out that it should be: I ran the command -l hplip
and this was the output
=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-===============-============-============================================
ii hplip 3.21.12+dfsg0-1 amd64 HP Linux Printing and Imaging System (HPLIP)
Let me know what I should do or if I should give more information.
Thank you!
Asked by Kepp
(21 rep)
Nov 25, 2023, 01:03 PM
Last activity: Dec 9, 2023, 09:57 AM
Last activity: Dec 9, 2023, 09:57 AM