My laptop (a Dell XPS 15 9500) doesn’t charge the battery unless the charge drops below a certain threshold (I think around 10%). How can I fix this?
The issue occurs when, for example, the laptop battery is 100% charged. I’ll unplug it to go somewhere, and then when I plug it back in, it doesn’t charge anymore. The battery continues to drain until the laptop shuts off, or I reboot it when the battery drops below 10%.
This seems to be a recent issue, possibly due to the upgrade to Linux Mint 22 or maybe the BIOS update, but I’m not sure. Any help would be appreciated.
Some details of my system
Some pics from the UEFI/BIOS
dodohjk@dodohjk-XPS-15-9500:~$ inxi -Fxxrzc0
System:
Kernel: 6.8.0-47-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0
Desktop: Cinnamon v: 6.2.9 tk: GTK v: 3.24.41 wm: Muffin dm: LightDM
Distro: Linux Mint 22 Wilma base: Ubuntu 24.04 noble
Machine:
Type: Laptop System: Dell product: XPS 15 9500 v: N/A
serial: Chassis: type: 10 serial:
Mobo: Dell model: 0RHXRG v: A03 serial: part-nu: 097D
UEFI: Dell v: 1.31.0 date: 07/08/2024
Battery:
ID-1: BAT0 charge: 19.5 Wh (49.9%) condition: 39.1/84.3 Wh (46.3%)
volts: 11.8 min: 11.4 model: BYD DELL M59JH07 serial:
status: charging
CPU:
Info: 6-core model: Intel Core i7-10750H bits: 64 type: MT MCP
arch: Comet Lake rev: 2 cache: L1: 384 KiB L2: 1.5 MiB L3: 12 MiB
Speed (MHz): avg: 914 high: 2174 min/max: 800/5000 cores: 1: 800 2: 800
3: 800 4: 800 5: 800 6: 2174 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800
bogomips: 62399
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: Dell driver: i915
v: kernel arch: Gen-9.5 ports: active: eDP-1 empty: DP-1,DP-2,DP-3
bus-ID: 00:02.0 chip-ID: 8086:9bc4
Device-2: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] vendor: Dell
driver: N/A arch: Turing pcie: speed: 8 GT/s lanes: 8 bus-ID: 01:00.0
chip-ID: 10de:1f95
Device-3: Realtek Integrated_Webcam_HD driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 bus-ID: 1-11:3 chip-ID: 0bda:5510
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0
screens: 1
Screen-1: 0 s-res: 3072x1920 s-dpi: 120
Monitor-1: eDP-1 model: Sharp 0x14d1 res: 3072x1920 dpi: 232
diag: 396mm (15.6")
API: EGL v: 1.5 platforms: device: 0 drv: iris device: 1 drv: swrast
surfaceless: drv: iris x11: drv: iris inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.9-0ubuntu0.2
glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics (CML GT2)
device-ID: 8086:9bc4
Audio:
Device-1: Intel Comet Lake PCH cAVS vendor: Dell driver: snd_hda_intel
v: kernel bus-ID: 00:1f.3 chip-ID: 8086:06c8
API: ALSA v: k6.8.0-47-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
Network:
Device-1: Intel Comet Lake PCH CNVi WiFi vendor: Rivet Networks Dual Band
Wi-Fi 6 Killer AX1650s 160MHz 2x2 driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:06f0
IF: wlp0s20f3 state: up mac:
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 bus-ID: 1-14:4 chip-ID: 8087:0026
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: bt-v: 5.2
lmp-v: 11 sub-v: 20f9
Drives:
Local Storage: total: 953.87 GiB used: 325.52 GiB (34.1%)
ID-1: /dev/nvme0n1 vendor: Micron model: 2300 NVMe 1024GB size: 953.87 GiB
speed: 31.6 Gb/s lanes: 4 serial: temp: 32.9 C
Partition:
ID-1: / size: 85.95 GiB used: 16.98 GiB (19.8%) fs: ext4 dev: /dev/nvme0n1p7
ID-2: /boot/efi size: 96 MiB used: 55.9 MiB (58.2%) fs: vfat
dev: /dev/nvme0n1p2
ID-3: /home size: 557.03 GiB used: 308.49 GiB (55.4%) fs: ext4
dev: /dev/nvme0n1p8
Swap:
ID-1: swap-1 type: partition size: 7.63 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme0n1p9
Sensors:
System Temperatures: cpu: 45.0 C pch: 46.0 C mobo: N/A
Fan Speeds (rpm): N/A
Repos:
Packages: 2111 pm: dpkg pkgs: 2096 pm: flatpak pkgs: 15
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https://www.mirrorservice.org/sites/packages.linuxmint.com/packages wilma main upstream import backport
2: deb http://mirrors.coreix.net/ubuntu noble main restricted universe multiverse
3: deb http://mirrors.coreix.net/ubuntu noble-updates main restricted universe multiverse
4: deb http://mirrors.coreix.net/ubuntu noble-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/official-source-repositories.list
1: deb-src https://www.mirrorservice.org/sites/packages.linuxmint.com/packages wilma main upstream import backport
2: deb-src http://mirrors.coreix.net/ubuntu noble main restricted universe multiverse
3: deb-src http://mirrors.coreix.net/ubuntu noble-updates main restricted universe multiverse
4: deb-src http://mirrors.coreix.net/ubuntu noble-backports main restricted universe multiverse
5: deb-src http://security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/vscode.list
1: deb [arch=amd64,arm64,armhf] https://packages.microsoft.com/repos/code stable main
Info:
Memory: total: 16 GiB note: est. available: 15.37 GiB used: 5.71 GiB (37.2%)
Processes: 394 Power: uptime: 50m wakeups: 0 Init: systemd v: 255
target: graphical (5) default: graphical
Compilers: gcc: 13.2.0 Shell: Bash v: 5.2.21 running-in: gnome-terminal
inxi: 3.3.34
my BIOS information
@dodohjk-XPS-15-9500:~$ sudo dmidecode -t bios -q
[sudo] password for dodohjk:
BIOS Information
Vendor: Dell Inc.
Version: 1.31.0
Release Date: 07/08/2024
ROM Size: 32 MB
Characteristics:
PCI is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
EDD is supported
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
ACPI is supported
USB legacy is supported
Smart battery is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
UEFI is supported
BIOS Revision: 1.31
BIOS Language Information
Language Description Format: Abbreviated
Installable Languages: 1
enUS
Currently Installed Language: enUS




Asked by dodohjk
(101 rep)
Nov 3, 2024, 04:57 PM
Last activity: Nov 21, 2024, 10:54 AM
Last activity: Nov 21, 2024, 10:54 AM