"Error -71" - USB not Device not accepting address
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This is for Linux Mint.
On my laptop, I have tried many *many* different methods in fixing this problem, the problem impacts my boot speed too as now it takes like 4 minutes to boot. During shutdown, the same error pops up. Hell, even when I go to a different TTY like TTY6 instead of my GUI in TTY7, the same message appears, it's everywhere.
Specifically, after I type in
Update after I tried setting a udev file:
Status of
dmesg
to display messages during startup I get this:
:d6:07:41:e8
[ 14.449973] usb 1-4: new full-speed USB device number 13 using xhci_hcd
[ 14.450114] usb 1-4: Device not responding to setup address.
[ 14.659080] usb 1-4: Device not responding to setup address.
[ 14.866957] usb 1-4: device not accepting address 13, error -71
[ 14.867011] usb 1-4: WARN: invalid context state for evaluate context command.
[ 15.182924] usb 1-4: new full-speed USB device number 14 using xhci_hcd
[ 15.183137] usb 1-4: Device not responding to setup address.
[ 15.387200] usb 1-4: Device not responding to setup address.
[ 15.594975] usb 1-4: device not accepting address 14, error -71
[ 15.595048] usb 1-4: WARN: invalid context state for evaluate context command.
[ 15.595096] usb usb1-port4: attempt power cycle
[ 15.974932] usb 1-4: new full-speed USB device number 15 using xhci_hcd
[ 16.088968] usb 1-4: device descriptor read/64, error -71
[ 16.309007] usb 1-4: device descriptor read/64, error -71
[ 16.524986] usb 1-4: new full-speed USB device number 16 using xhci_hcd
[ 16.638952] usb 1-4: device descriptor read/64, error -71
[ 16.860890] usb 1-4: device descriptor read/64, error -71
[ 16.962940] usb usb1-port4: unable to enumerate USB device
I tried a couple of solution (I say most of them are quite old), one was this https://urukrama.wordpress.com/2009/01/27/usb-drive-not-recognised-error-71/ , that I found in this forum , which did nothing since there was no options.conf
in my /etc/modprobe.d/
directory, even after making it, nothing happened.
Next solution I tried was this forum solution which also did not work.
For now i'm just waiting and trying my best to debug this with only like 3 months experience using Linux, got any tips or guides?
lsusb
Produces this result:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD Camera
Bus 001 Device 036: ID 062a:5918 MosArt Semiconductor Corp. 2.4G Keyboard Mouse
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Creating a udev.rules
file (so far):


dmesg
currently (23/05/2025):
[ 6.691017] usb 1-4: device not accepting address 9, error -71
[ 6.691164] usb 1-4: WARN: invalid context state for evaluate context command.
[ 7.006924] usb 1-4: new full-speed USB device number 10 using xhci_hcd
[ 7.007139] usb 1-4: Device not responding to setup address.
[ 7.212243] usb 1-4: Device not responding to setup address.
[ 7.419012] usb 1-4: device not accepting address 10, error -71
[ 7.419168] usb 1-4: WARN: invalid context state for evaluate context command.
[ 7.419290] usb usb1-port4: attempt power cycle
[ 7.687218] systemd[1] : systemd-rfkill.service: Deactivated successfully.
[ 7.798993] usb 1-4: new full-speed USB device number 11 using xhci_hcd
[ 7.914183] usb 1-4: device descriptor read/64, error -71
[ 8.134176] usb 1-4: device descriptor read/64, error -71
[ 8.358922] usb 1-4: new full-speed USB device number 12 using xhci_hcd
[ 8.474175] usb 1-4: device descriptor read/64, error -71
[ 8.694175] usb 1-4: device descriptor read/64, error -71
[ 8.803197] usb usb1-port4: unable to enumerate USB device
Some other outputs from dmesg
(could be totally unrelated):
[ 0.134524] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._UPC], AE_ALREADY_EXISTS (20230628/dswload2-326)
[ 0.134535] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
[ 0.134537] ACPI: Skipping parse of AML opcode: Method (0x0014)
[ 0.134540] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS01._PLD], AE_ALREADY_EXISTS (20230628/dswload2-326)
[ 0.134543] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
[ 0.134545] ACPI: Skipping parse of AML opcode: Method (0x0014)
[ 0.134669] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._UPC], AE_ALREADY_EXISTS (20230628/dswload2-326)
[ 0.134672] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
[ 0.134673] ACPI: Skipping parse of AML opcode: Method (0x0014)
[ 0.134675] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS02._PLD], AE_ALREADY_EXISTS (20230628/dswload2-326)
[ 0.134678] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
[ 0.134679] ACPI: Skipping parse of AML opcode: Method (0x0014)
[ 0.134682] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS03._UPC], AE_ALREADY_EXISTS (20230628/dswload2-326)
[ 0.134685] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
[ 0.134686] ACPI: Skipping parse of AML opcode: Method (0x0014)
[ 0.134688] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.XHC.RHUB.HS03._PLD], AE_ALREADY_EXISTS (20230628/dswload2-326)
[ 0.134690] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
BIOS HP Utility Setup:

Asked by Catapult
(21 rep)
May 19, 2025, 06:50 PM
Last activity: May 25, 2025, 02:05 PM
Last activity: May 25, 2025, 02:05 PM