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How bad is my screen damaged? Do I need to replace the whole screen?

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My dad has a Samsung phone. He dropped it once long ago and there was a crack across the screen as shown in the image: enter image description here Now he is having difficulty using the phone. There is always a touch at one spot automatically, which is very annoying. To show you what I mean, I have enabled "Show touch" in "Developer Options". I have uploaded a video on youtube [here](https://youtu.be/peNPFr019yA) showing how annoying it is. Here are images showing the unwanted touch: Image1 Image2 So how bad is the screen damaged? Do I need to replace the whole screen, as the guy at the repair shop said? **Update:**
Asked by daltonfury42 (811 rep)
Aug 28, 2015, 06:09 PM
Last activity: Aug 28, 2015, 10:00 PM