How can I help my brother with his Android phone. I am in the USA. He is in Cape Town, South Africa on a Huawei P9 lite. He was able to download and install Teamviewer Quicksupport from the Android Google Play Store . I was able to see specifications about his phone. Alas when I tried to start "remote control" it prompted him to download an add-in
which it could not find. 
On my side I am using Teamviewer 11.0.63017 License:Free
which it could not find.
On my side I am using Teamviewer 11.0.63017 License:Free
Asked by Farrel
(133 rep)
Aug 6, 2016, 08:28 PM
Last activity: Aug 16, 2016, 07:34 AM
Last activity: Aug 16, 2016, 07:34 AM