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Netflix-Xyboard error: "Sorry we could not reach the Netflix service. (1009)"

5 votes
2 answers
2943 views
Rest of the error message: "Please try again later. If the problems persists(sic) please visit the Netflix website." I successfully used Netflix streaming video for over a week on my new Xyboard 8.2. Suddenly, in the middle of a show, it started giving this error (and stopped streaming). I tried other shows and different connections (WiFi and 3G). I uninstalled and re-installed the updates to the factory version several times. Rebooted several times. Called Netflix, who said I should contact Motorola and re-install from scratch. Rooted the Xyboard instead and installed from scratch. No change. Netflix doesn't even think Xyboard is a supported device, although Motorola advertises it for the Xyboard. The tech said they haven't gotten a rash of calls about this error. All but the "1009" in the error messages seems to have occurred many a time on other devices with lots of weird resolutions that don't seem applicable and the few I've tried. Any additional suggestions? This was the coolest feature I found on the xyboard.
Asked by icewoman27 (51 rep)
Mar 2, 2012, 11:35 PM
Last activity: Mar 6, 2022, 12:00 AM