OTG USB devices not detected anymore on Xiaomi Redmi Note 7 but can charge the phone and share files with computer

I noticed that either USB key or the Razer Kishi gamepad where undetected by my device although it did work some time ago. It may be related to an update or a material problem, I don't know. I tried the devices on both my computer and other android devices and they are perfectly detected. I have no setting to toggle on Settings > Additional Settings, while I saw on the internet that OTG devices have a setting to toggle on for OTG. See attached picture for the specs of my phone. Is there any way to confirm whether it's a software issue or a physical issue ? And would anyone know which steps to take in either case ? EDIT: Extra information provided: