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Data recovery on locked LG K10 LTE device with partially-broken screen and unresponsive touch but known PIN

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I have the above device with a broken display, for which I know the PIN code for. I can power the device up, but obviously cannot unlock it because of the broken screen. The screen is mangled, but you can sometimes tell what's going on. I had USB debugging enabled on this device, but ADB doesn't seem to be detecting the device, even though it appears as "LG AndroidNet USB Modem" when I plug it in my Windows PC (I installed LG support tools & the drivers). Trying to connect to the device via LG Bridge results in the following message: enter image description here I've tried third-party tools like Dr.Fone, but they don't seem to connect to the device at all. I tried connecting with the LGB and listing with ADB in factory reset mode, that also didn't help. What options do I have left? I want to recover data from this device.
Asked by daedsidog (101 rep)
Jul 22, 2024, 12:43 PM