G73 stuck in boot loop, not unlocked
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My son has a Motorola Moto G73 5G (XT2237-2), always used it normally without trying to root it. So the bootloader has not been unlocked.
It is stuck in a boot loop. I can boot into
fastboot
mode (by pressing power and volume down) and then into recovery, but I am not allowed to change anything.
While the phone was still working properly we should of course have enabled Developer Options
, Allow USB Debugging
and Allow OEM Unlocking
, but it is too late for those.
Is there another way to get to the data before doing a reset?
- If side-loading the firmware in recovery mode is possible, I guess that would wipe the data, but mounting in recovery mode (to save any content) does not seem to work.
- I tried accessing the phone with fastboot
and adb
(from the linux prompt) and the phone recorded receiving the commands fastboot oem unlock
and fastboot flashing unlock
, but then that was not allowed because we had not allowed unlocking from the Developer Options menu.
Asked by alle_meije
(159 rep)
Mar 26, 2025, 09:55 PM
Last activity: Mar 27, 2025, 11:27 AM
Last activity: Mar 27, 2025, 11:27 AM