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Can’t choose startup disk after wiping hard drive from OSX Utilities

3 votes
3 answers
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I’m helping someone with their old laptop (17”, mid-2009, if that matters). I restarted with cmdR to load OSX Utilities, and I used Disk Utility to wipe Macintosh HD, overwriting it three times and formatted as OS X Extended (Journaled). Afterwards, after successfully connecting to my Wi-Fi, I clicked on Reinstall OS X, and it’s giving me the option to set up El Capitan (the OS X that’s installed, and from what I can tell, the latest that can be installed). But when I hit continue, it gives me an error message: > An error occurred while preparing the installation. Try running this application again. I get the same message every time I try. So I thought I’d try quitting OS X Utilities without reinstalling OS X and see what happens. After clicking on Choose Startup Disk, I get a blank list to choose from, with a restart button. No startup disks are available. Clicking restart, as one might expect, yields the following error message: > **You can’t change the startup disk to the selected disk.** > >Startup Disk could not gather enough information on the selected disk. So I quit Startup Disk and went back to Disk Utility, and I tried running First Aid on both Macintosh HD and OS X Base System. Neither one had any issues. So what is my issue? Did I mess up when wiping the hard drive? Do I just need to reformat it? Is there anything I can do, or have I rendered this computer a hunk of junk? Also, how do I prevent this in the future?
Asked by DonielF (1092 rep)
Mar 27, 2018, 05:45 PM
Last activity: Jul 5, 2022, 07:44 AM