This Apple ID cannot be used to make purchases
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I just wiped my iPad using Apple Configurator 2, and linked it to my MDM which is ManageEngine. I am enrolled in ABM and have purchases enough licences of the app I want to install. I can see the apps in the App Catalog, but they are stuck on "Installing". I constantly get a pop-up saying "This Apple ID cannot be used to make purchases."
I have tried using the admin Apple ID instead of a simple employee one, but it does not seem to solve the issue. Is there a change I need to apply to the ManageEngine Profile in order to make it work?
Thanks a lot!
Asked by Daniel Cortild
(141 rep)
Mar 28, 2022, 10:51 PM