Adobe Photoshop CS 5.1 not working in Mojave via Parallels
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I am trying to run Photoshop CS5.1 (from the Adobe CS 5.5 Web Premium suite) in MacOS 10.14 Mojave using Parallels. The host machine is a 15" MacBook Pro late 2013 with a 2GB nVidia GT750M GPU and running Catalina. However, when I try to run the program it briefly flashes the splash screen then I get an error saying it quit unexpectedly. Here is an excerpt of the error:
Process: Adobe Photoshop CS5.1
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier: com.adobe.Photoshop
Version: 12.1 (12.1x20110328.r.145] [12.1)
Code Type: X86-64 (Native)
Parent Process: ???
Responsible: Adobe Photoshop CS5.1
User ID: 501
Date/Time: 2022-05-01 17:03:18.483 +0100
OS Version: Mac OS X 10.14.6 (18G103)
Report Version: 12
Anonymous UUID: 34F192B4-EA33-C3C5-1CE6-A1D68E7455E1
Time Awake Since Boot: 110 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler
VM Regions Near 0:
-->
__TEXT 0000000100000000-00000001026fc000 [ 39.0M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.opengl 0x00007fff385c6d79 CGLDescribeRenderer + 78
1 com.adobe.Photoshop 0x00000001008ca245 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6217217
2 com.adobe.Photoshop 0x000000010072d32d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4525801
3 com.adobe.Photoshop 0x000000010073bd7b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4585783
4 com.adobe.Photoshop 0x000000010073bf6c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4586280
5 com.adobe.Photoshop 0x0000000100628f00 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3459772
6 com.adobe.Photoshop 0x000000010062a097 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3464275
7 com.adobe.Photoshop 0x00000001006b4a45 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4032001
8 com.adobe.Photoshop 0x0000000100236e15 0x100000000 + 2321941
9 com.adobe.Photoshop 0x0000000100237229 0x100000000 + 2322985
10 com.adobe.Photoshop 0x0000000100002294 0x100000000 + 8852
From this information I believe this is some sort of OpenGL issue resulting from running in Parallels rather than a general compatibility problem with this version of Photoshop and the OS. Numerous people have reported CS 5.5 mostly working fine on Mojave when installing from scratch, and I have already followed some documented steps to make it work:
- Installed legacy Java runtime
- Gone to system security settings and allowed app to control computer and have full disk access
I also noticed that Dreamweaver works to an extent and this is probably due to it not being so reliant on hardware acceleration
I already contacted Parallels support by email and their suggestion was to increase CPU and RAM allocation, but the VM already has 2 CPU cores and 4GB assigned.
I could maybe try using an older OS for the VM but I don’t want to risk wasting a load of time without knowing if it will work any better. If anyone has encountered similar problem and found a workaround please let me know
Asked by James
(85 rep)
May 1, 2022, 08:06 PM
Last activity: May 2, 2022, 11:37 AM
Last activity: May 2, 2022, 11:37 AM