Macbook Pro (2021) with Apple Care and multiple repair reasons. How does the repair work?
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I have a Macbook Pro 16" from 2021 with Apple Care Plus.
A few weeks ago, (sticky) liquid spilled over the keyboard. All keys still work, but some get stuck when typing.
The battery only has 83% of the design capacity left.
Now I can claim Apple Care Plus in the event of liquid damage and apply for a repair with an additional payment of €259.
My questions about this:
- Would the complete lower part of the Macbook be replaced or actually just the keyboard?
- Will the battery also be replaced during the repair and will it be back to 100% afterwards?
- The SSD is fixed on the logic board. Will the Mabook be set to factory settings after the repair and will I have to restore a backup?
- Has anyone here had similar experiences - how is the repair process going?
Asked by Ulli
(103 rep)
Dec 8, 2023, 07:16 AM
Last activity: Dec 8, 2023, 07:48 AM
Last activity: Dec 8, 2023, 07:48 AM