No users are listed on any volumes, when resetting password, in internet recovery mode. Macbook has broken keyboard topcase with stuck modifier keys
0
votes
0
answers
407
views
My password won't work. I am dyslexic. I have a Macbook Retina 12". It has a broken 'top case' which means different combinations of modifier keys are regularly enabled, namley the shift key. I have adopted workarounds and software utilities to use it for the past few years. (i.e. I usually hold down the Option key to bypass safe mode login at startup)
Filevault is not enabled. I have double checked this using
diskutil apfs list
Currently my login password is not recognised. This may be because of capitalisation, but I have tried external keyboards and lots of messing around, and have decided to reset the password after weeks of trying things.
I can boot into internet recovery mode only. (local recovery mode is inaccessible to me because of keys stuck on)
In internet recovery mode, in Terminal, I run RESETPASSWORD
(caps seems to be accepted in terminal) and the password reset tool opens.
I can see 7 (seven) volumes, and when I select all/any of them, and press 'next' the message: 'There are no users on this volume to reset password for' is displayed.
Any help appriciated with next steps!
I am unable to run disk repair also.
The volumes are:
VM,
Preboot,
transfere (spelled incorrectly),
Recovery,
Update,
Update,
bedo - Data,
Asked by user575696
(13 rep)
Nov 11, 2024, 12:30 PM
Last activity: Nov 11, 2024, 01:15 PM
Last activity: Nov 11, 2024, 01:15 PM