I've got the latest version of KIES installed for a Samsung Galaxy S5 (Verizon). Currently on the June patch level for Android 6.0.1 (and want to use KIES to update to the September patch level). However, whenever I connect my phone, KIES says "The connected device is locked - Please enter password on the connected device". I don't see anywhere to enter a connection password on the device. I'm in the menu, I can run apps, so I'm already past the screenlock password. What exactly do I need to do for KIES to be allowed access?
Asked by Brian Knoblauch
(165 rep)
Oct 19, 2016, 02:02 PM
Last activity: Nov 13, 2018, 04:34 PM
Last activity: Nov 13, 2018, 04:34 PM