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How to stop android using roaming data when it's disabled?

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1 answer
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There is a well documented phenomena of Android users getting charged for data roaming abroad when data roaming is explicitly disabled on their phone. `So-called ghost-roaming (Geister-Roaming). In our case, Android 6.0.1 (Samsung S5) we got billed 4 bucks on multiple days each for 60KB (yes, kilobytes) even though data roaming was off. Apparently 4 bucks is the minimum charge per day. The fact that it's always exactly 60 KB shows it's some sort of system/systematic data download ignoring the setting. The network companies refuse to budge because they say it's a bug with the phone. IMO it's a scandal. What can we do to utterly shut down any data roaming?
Asked by Marc (141 rep)
Jan 13, 2017, 08:37 PM
Last activity: Jan 23, 2022, 06:02 PM