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Problems with Google Play Services

4 votes
4 answers
36342 views
I am using a Samsung J3. I suddenly have problems with Google Play Services, with the message that unfortunately, it stopped. I took the following steps: 1. In apps, I forced stop, cleared cache and restarted but didn't work 2. Then I uninstalled Google Play Services with a view to reinstalling 3. I wasn't able to reinstall from the phone itself, so I turned on the option to install from other sources and installed it from the internet 4. However, it's not in my list of apps now, even though I think it was installed. So basically when I try to open Google Play Store, no reaction. When I try to open Play Music, YouTube, Gmail, maps etc, I get the message to update, but pressing on update just brings me back to main screen. Any ideas?
Asked by SarahT (41 rep)
Jan 30, 2018, 01:37 PM
Last activity: May 27, 2020, 08:36 AM