Android dialer does not show call history

I am using a One Plus 9R and somehow I cannot see the call history for callers. In all my past Android phones I used to be able to get a list of past call times and durations etc by clicking on a particular caller name. Any idea what could be wrong? I seem to be having the "Phone by Google" app installed and presumably that's my dialer. I tried clearing the cache for that app. Anything else I should be trying?