How to fix HP printer only printing blank page when trying to print from Android phone?
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I have a HP 5520 connected via WiFi, I can print from a Windows PC, I can print from an iPhone, yet once I try printing from an Android phone (e.g. Samsung 10e, One Plus 9 Pro) all I get is one white page. The Android phones are on Android versions 13 to 14.
The Android phones can see the printer, I can also access the printer's internal server.
The phones have the apps [HP Smart](https://play.google.com/store/apps/details?id=com.hp.printercontrol) and the [HP print service plugin](https://play.google.com/store/apps/details?id=com.hp.android.printservice) installed.
The only way it would print is to use the ePrint feature, which basically turns my home based printer into a cloud-printer and I find it unreasonable to send private data from an Android phone per email to HP servers. This may be a workaround for someone, but ia no option for me.
I tried factory resetting the printer, yet still: when printing from Android phones all I get is one blank page.
Is there any way I can fix that or is this a known bug?
Asked by k0pernikus
(797 rep)
Jul 13, 2024, 11:20 AM
Last activity: Jul 25, 2024, 05:45 AM
Last activity: Jul 25, 2024, 05:45 AM