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Can't install Samsung Smart Switch

2 votes
1 answer
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I want to install Samsung Smart Switch on my Samsung Galaxy M30S SM-M307FN. The requirements according to the Smart Switch website are > ### Which devices support Smart Switch? > > Phone/Tablet: Android OS version 4.3 or later But the install fails:
> adb install "Samsung Smart Switch Mobile_3.7.60.1.apk"
* daemon not running; starting now at tcp:5037
* daemon started successfully
Performing Streamed Install
adb: failed to install Samsung Smart Switch Mobile_3.7.60.1.apk: Failure [INSTALL_FAILED_BLOCKED_CROSS_DOWN: INSTALL_FAILED_BLOCKED_CROSS_DOWN]
Output from adb logcat -T 1
I AASA_ASKSManager:  advanced hash::0c7f814f2dd994ce55e16dd062472d14a57ade935f12cb075e349e526ee13ff2
I AASA_ASKSManager:  AASA_VerifyToken START
I AASA_ASKSManager: index : 1.1
D AASA_ASKSManager: mTokenName : SEC-INF/buildinfo.xml SignerVersion : 
I AASA_ASKSManager: signerCert is verificated!
I AASA_ASKSManager: CAcert is verificated!
I AASA_ASKSManager: rootCert is verificated!
I AASA_ASKSManager: OK:com.sec.android.easyMover
I AASA_ASKSManager: OK:HASH
I AASA_ASKSManager: FAILED CROSSDOWN for sep lite
E AASA_ASKSManager:  com.sec.android.easyMover, returnValue : -3006
W PackageManager: INSTALL_FAILED_BLOCKED_CROSS_DOWN
D PackageManager: result of install: -3006{107580853}
It seems the Samsung Device Protection Manager blocks the installation with _FAILED CROSSDOWN for sep lite_. What does that mean? ![Detail section of the Google Playstore app for 'Samsung Smart Switch Mobile' ][4] The compability section in the playstore says *Android 5.0 and up* required, but the device is on Android 11. Also it says *Compability: Won't work on your device*. Why is that?
Asked by cachius (226 rep)
Oct 21, 2024, 09:39 AM
Last activity: Dec 20, 2024, 07:45 PM