iMac 2020 shuts down when I'm working in Photoshop or Bridge
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I have new iMac 2020 with AMD Radeon Pro 5500 XT 8GB. I am using macOS Catalina 10.15.7, Photoshop 2020 21.2.3 and Bridge 10.0.2.131. Are they 32-bit apps? I didn't know that. Sometimes when I work in Photshop or in Bridge it shuts down. After the restart it shows this error:
CPU Machine Check Architecture Error Dump (CPU: UNKNOWN, CPUID: 0x80000009000A0655)
Core: 0
IA32_MC3_STATUS=0xBE00000000800400
IA32_MC3_CTL=0x0
IA32_MC3_ADDR=0xFFFFFF7F97C9D07A
IA32_MC3_MISC=0xFFFFFF7F97C9D07A
Core: 0
IA32_MC4_STATUS=0xFE00000000800400
IA32_MC4_CTL=0x0
IA32_MC4_ADDR=0xFFFFFF8013A590B3
IA32_MC4_MISC=0xFFFFFF8013A590B3
Core: 0
IA32_MC11_STATUS=0xEE0000000040110A
IA32_MC11_CTL=0x0
IA32_MC11_ADDR=0xFF71EC00
IA32_MC11_MISC=0x43880000086
Core: 0
IA32_MC12_STATUS=0xEE0000000040110A
IA32_MC12_CTL=0x0
IA32_MC12_ADDR=0xFF71CA00
IA32_MC12_MISC=0x7880000086
Core: 0
IA32_MC13_STATUS=0xEE0000000040110A
IA32_MC13_CTL=0x0
IA32_MC13_ADDR=0xFF71CA40
IA32_MC13_MISC=0x7880000086
Meanwhile, when I work in Final Cut with big and heavy files, effects etc. it never shuts down! What's wrong with Adobe? Can someone explain to me, please? How to fix it?
Update: I reinstalled all Adobe apps and for quite a while everything was fine until I tried to open several photos from Bridge into Photoshop today.
Here is the report:
panic(cpu 1 caller 0xfffffff016bf0cec): x86 CPU CATERR detected
Debugger message: panic
Memory ID: 0x6
OS version: 17P6610
macOS version: 19H15
Kernel version: Darwin Kernel Version 19.6.0: Thu Jun 18 20:30:46 PDT 2020; root:xnu-6153.145.1~1/RELEASE_ARM64_T8010
Kernel UUID: 828E8E47-4C82-3639-83B9-4F7DB86934F6
iBoot version: iBoot-5540.140.12
secure boot?: YES
x86 EFI Boot State: 0x16
x86 System State: 0x0
x86 Power State: 0x0
x86 Shutdown Cause: 0x7
x86 Previous Power Transitions: 0x70604000400
PCIeUp link state: 0x89271611
Paniclog version: 13
Kernel slide: 0x000000000ec24000
Kernel text base: 0xfffffff015c28000
mach_absolute_time: 0x44fd1007a74
Epoch Time: sec usec
Boot : 0x5fa7493c 0x00039bfd
Sleep : 0x5fa74941 0x00065aa1
Wake : 0x5fa74941 0x000f2e00
Calendar: 0x5faa4cd7 0x00023c5c
Panicked task 0xffffffe000448200: 2861 pages, 183 threads: pid 0: kernel_task
Panicked thread: 0xffffffe000714a90, backtrace: 0xffffffe015f534b0, tid: 318
lr: 0xfffffff01647c860 fp: 0xffffffe015f534f0
lr: 0xfffffff01647c6bc fp: 0xffffffe015f53560
lr: 0xfffffff016597770 fp: 0xffffffe015f53610
lr: 0xfffffff016a495d8 fp: 0xffffffe015f53620
lr: 0xfffffff01647c024 fp: 0xffffffe015f53990
lr: 0xfffffff01647c37c fp: 0xffffffe015f539e0
lr: 0xfffffff0171ca974 fp: 0xffffffe015f53a00
lr: 0xfffffff016bf0cec fp: 0xffffffe015f53a30
lr: 0xfffffff016be211c fp: 0xffffffe015f53aa0
lr: 0xfffffff016be4044 fp: 0xffffffe015f53b50
lr: 0xfffffff016be1854 fp: 0xffffffe015f53be0
lr: 0xfffffff016ba8cb8 fp: 0xffffffe015f53c10
lr: 0xfffffff0169b6b14 fp: 0xffffffe015f53c50
lr: 0xfffffff0169b6398 fp: 0xffffffe015f53c90
lr: 0xfffffff016a54514 fp: 0x0000000000000000
Asked by Guzzz
(61 rep)
Oct 22, 2020, 01:49 PM
Last activity: Nov 10, 2021, 04:37 PM
Last activity: Nov 10, 2021, 04:37 PM