iMac freezes and then "soft" restarts/ resets
0
votes
1
answer
327
views
This could be a general problem, but I couldn't find my exact issue and no solution so far.
I have an iMac 5k 27" 2019, 3GHz i5, 40GB RAM, Radeon 570X, macOS Monterey Version 12.3.1
In the last two weeks I have experienced this problem multiple times.
Out of nowhere my Mac freezes, no input or anything possible. Screen stays as it is. Then after some minutes it turns black and is immediately at the login. When I login again it looks like it restarted because everything is closed and my start up apps open up.
Although it doesn't feel like a restart, because the process between blackscreen and login screen is too fast.
I have no error code or notification from macOS.
I'm not 100% sure but if I remember correctly this always happened when I had lots of stuff open (a lot of chrome tabs, Visual Studio Code, Spotify, Outlook, Project Management Software, Calendar, Photoshop).
So far Photoshop was open every time this happened. I haven't used it a lot in the past month and every time it was open the crash happened. Photoshop is on the latest version.
Any ideas what could cause this?
I just wanted to do a restart and closed all apps, then I found a log behind all screens (that didn't show up directly after the restart so I overlooked it). I'm also not sure if this is the correct log, yesterday happened a crash. But the log seems like it's from 27.04 and I'm not sure if I had a crash there.
Maybe this helps, I hope there is no sensitive data in it, I couldn't find any.
I only have one bootvolume but store files and everything on a NAS. It still has over 300GB free.
Photoshop can currently access 70% RAM (25GB), I try to reduce this. Thanks!
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: WindowServer
Path: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd
User ID: 88
Date/Time: 2022-04-27 15:18:40.6412 +0200
OS Version: macOS 12.3.1 (21E258)
Report Version: 12
Anonymous UUID: 83B8FE44-2344-86EB-6130-2C2E723AEEF5
Time Awake Since Boot: 1200000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGKILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace WATCHDOG, Code 2
checkin with service: WindowServer returned not alive with context:
unresponsive dispatch queue(s): com.apple.WindowServer.HIDEvents
40 seconds since last successful checkin, 120611 total successsful checkins since load (0 induced crashes)
checkin with service: WindowServer returned not alive with context:
unresponsive dispatch queue(s): com.apple.WindowServer.HIDEvents
40 seconds since last successful checkin, 120611 total successsful checkins since load (0 induced crashes)
Application Specific Information:
StartTime:2022-04-13 16:14:22
GPU:AMD
MetalDevice for accelerator(0x9007): 0x7f9db1a59188 (MTLDevice: 0x7f9db80a0000)
IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX0@0/ATY,Florin@0/AMDFramebufferVIB
IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX0@0/ATY,Florin@2/AMDFramebufferVIB
boot-args:
Kernel Triage:
VM - Compressor failed a blocking pager_get
VM - Compressor failed a blocking pager_get
VM - Fault hit memory shortage
VM - Fault hit memory shortage
VM - Fault hit memory shortage
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff80b57197a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b571ce8 mach_msg + 56
2 SkyLight 0x7ff8108245f5 CGXRunOneServicesPass + 762
3 SkyLight 0x7ff810825739 server_loop + 91
4 SkyLight 0x7ff81082542f SLXServer + 1690
5 WindowServer 0x100e8e3a8 0x100e8b000 + 13224
6 dyld 0x10494f51e start + 462
Thread 1:: com.apple.coreanimation.render-server
0 libsystem_kernel.dylib 0x7ff80b57197a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b571ce8 mach_msg + 56
2 QuartzCore 0x7ff812747e2d CA::Render::Server::server_thread(void*) + 534
3 QuartzCore 0x7ff812747c02 thread_fun(void*) + 25
4 libsystem_pthread.dylib 0x7ff80b5ae4e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff80b5a9f6b thread_start + 15
Thread 2:: IOHIDService - RunLoopCompatibilityThread
0 libsystem_kernel.dylib 0x7ff80b57197a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b571ce8 mach_msg + 56
2 CoreFoundation 0x7ff80b674cdd __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff80b673368 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff80b6727ac CFRunLoopRunSpecific + 562
5 CoreFoundation 0x7ff80b6fa82b CFRunLoopRun + 40
6 IOKit 0x7ff80df9bc8d __IOHIDServiceRunLoopCompatibilityThread + 306
7 libsystem_pthread.dylib 0x7ff80b5ae4e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff80b5a9f6b thread_start + 15
Thread 3:: Dispatch queue: com.apple.VirtualDisplayListener
0 libsystem_kernel.dylib 0x7ff80b57197a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b571ce8 mach_msg + 56
2 libsystem_kernel.dylib 0x7ff80b579f7f mach_msg_server_once + 279
3 CoreDisplay 0x7ff80c922cd0 -[VirtualDisplayListener rx] + 77
4 libdispatch.dylib 0x7ff80b3f20cc _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x7ff80b3f3317 _dispatch_client_callout + 8
6 libdispatch.dylib 0x7ff80b3f9317 _dispatch_lane_serial_drain + 672
7 libdispatch.dylib 0x7ff80b3f9dfd _dispatch_lane_invoke + 366
8 libdispatch.dylib 0x7ff80b403eee _dispatch_workloop_worker_thread + 753
9 libsystem_pthread.dylib 0x7ff80b5aafd0 _pthread_wqthread + 326
10 libsystem_pthread.dylib 0x7ff80b5a9f57 start_wqthread + 15
Thread 4:
0 libsystem_kernel.dylib 0x7ff80b57197a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b571ce8 mach_msg + 56
2 CoreDisplay 0x7ff80c9faa4f CoreDisplay::Mach::Server::Start() + 147
3 CoreDisplay 0x7ff80c9fabb5 void* std::__1::__thread_proxy >, void (CoreDisplay::Mach::Server::*)(), CoreDisplay::Mach::Server*> >(void*) + 59
4 libsystem_pthread.dylib 0x7ff80b5ae4e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff80b5a9f6b thread_start + 15
Thread 5:: Dispatch queue: IOHIDService(0x7f9d73d87370) id:0x10003af2a name:AppleMultitouchDevice
0 libsystem_kernel.dylib 0x7ff80b573bd2 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x7ff80b5abe7e _pthread_mutex_firstfit_lock_wait + 76
2 libsystem_pthread.dylib 0x7ff80b5a9cbb _pthread_mutex_firstfit_lock_slow + 205
3 IOKit 0x7ff80dfa2a7e __IOHIDServiceQueueWillExecute + 36
4 libdispatch.dylib 0x7ff80b3f918c _dispatch_lane_serial_drain + 277
5 libdispatch.dylib 0x7ff80b3f9e30 _dispatch_lane_invoke + 417
6 libdispatch.dylib 0x7ff80b3fb0f6 _dispatch_workloop_invoke + 1987
7 libdispatch.dylib 0x7ff80b403eee _dispatch_workloop_worker_thread + 753
8 libsystem_pthread.dylib 0x7ff80b5aafd0 _pthread_wqthread + 326
9 libsystem_pthread.dylib 0x7ff80b5a9f57 start_wqthread + 15
Thread 6:: Dispatch queue: HID - IOService Enumeration
0 libsystem_kernel.dylib 0x7ff80b57197a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff80b571ce8 mach_msg + 56
2 libdispatch.dylib 0x7ff80b4217d7 firehose_send_push_and_wait + 104
3 libdispatch.dylib 0x7ff80b418e9c firehose_client_send_push_and_wait + 77
4 libdispatch.dylib 0x7ff80b418884 firehose_buffer_tracepoint_reserve_wait_for_chunks_from_logd + 1170
5 libdispatch.dylib 0x7ff80b416444 voucher_activity_trace_v_2 + 1315
6 libdispatch.dylib 0x7ff80b41664b voucher_activity_trace_v + 20
7 libsystem_trace.dylib 0x7ff80b31f623 _os_log_impl_flatten_and_send + 7356
8 libsystem_trace.dylib 0x7ff80b31d93e _os_log + 128
9 libsystem_trace.dylib 0x7ff80b31d8b2 _os_log_impl + 21
10 IOKit 0x7ff80dfc8055 _IOHIDEventSystemConnectionAddServices + 793
11 IOKit 0x7ff80df994ad IOHIDNotificationSignalWithBlock + 44
12 IOKit 0x7ff80df95257 __IOHIDEventSystemMatchNotifyFunction + 239
13 CoreFoundation 0x7ff80b63f076 __CFSetApplyFunction_block_invoke + 18
14 CoreFoundation 0x7ff80b63eee3 CFBasicHashApply + 115
15 CoreFoundation 0x7ff80b63ee33 CFSetApplyFunction + 131
16 IOKit 0x7ff80df93fd8 __IOHIDEventSystemAddServices + 554
17 IOKit 0x7ff80df92acc __IOHIDEventSystemServicePublished + 248
18 IOKit 0x7ff80df4bd5f IODispatchCalloutFromCFMessage + 179
19 IOKit 0x7ff80df4bc9c _IODispatchCalloutWithDispatch + 33
20 libdispatch.dylib 0x7ff80b40d89c dispatch_mig_server + 360
21 libdispatch.dylib 0x7ff80b3f3317 _dispatch_client_callout + 8
22 libdispatch.dylib 0x7ff80b3f5d7c _dispatch_continuation_pop + 453
23 libdispatch.dylib 0x7ff80b407208 _dispatch_source_invoke + 2179
24 libdispatch.dylib 0x7ff80b3f91cd _dispatch_lane_serial_drain + 342
25 libdispatch.dylib 0x7ff80b3f9e30 _dispatch_lane_invoke + 417
26 libdispatch.dylib 0x7ff80b3fb0f6 _dispatch_workloop_invoke + 1987
27 libdispatch.dylib 0x7ff80b403eee _dispatch_workloop_worker_thread + 753
28 libsystem_pthread.dylib 0x7ff80b5aafd0 _pthread_wqthread + 326
29 libsystem_pthread.dylib 0x7ff80b5a9f57 start_wqthread + 15
Thread 7:
0 libsystem_pthread.dylib 0x7ff80b5a9f48 start_wqthread + 0
Thread 8:: com.apple.windowserver.root_queue Dispatch queue: com.apple.WindowServer.HIDEvents
0 libsystem_kernel.dylib 0x7ff80b5730ea __ulock_wait + 10
1 libdispatch.dylib 0x7ff80b3f3b06 _dlock_wait + 45
2 libdispatch.dylib 0x7ff80b4163ca voucher_activity_trace_v_2 + 1193
3 libdispatch.dylib 0x7ff80b41664b voucher_activity_trace_v + 20
4 libsystem_trace.dylib 0x7ff80b31f623 _os_log_impl_flatten_and_send + 7356
5 libsystem_trace.dylib 0x7ff80b31d93e _os_log + 128
6 libsystem_trace.dylib 0x7ff80b31d8b2 _os_log_impl + 21
7 MultitouchHID 0x7ffa1960e650 MTTrackpadEventDispatcher::setScrollMomentumDispatchRate(float) + 244
8 MultitouchHID 0x7ffa1961a586 MTTrackpadHIDManager::setPropertyInternal(_MTHIDPropertyType, void const*, bool) + 2422
9 MultitouchHID 0x7ffa19615fbd MTSimpleHIDManager::setProperty(__CFString const*, void const*, bool) + 143
10 MultitouchHID 0x7ffa19619c05 MTTrackpadHIDManager::setProperty(__CFString const*, void const*) + 123
11 MultitouchHID 0x7ffa195f12ba MultitouchHIDClass::setProperty(__CFString const*, void const*) + 22
12 IOKit 0x7ff80df9db52 _IOHIDServiceSetPropertyForClient + 1191
13 SkyLight 0x7ff81057f862 EventTranslator::updateScrollMomentumDispatchRate(float, bool) + 176
14 libdispatch.dylib 0x7ff80b3f20cc _dispatch_call_block_and_release + 12
15 libdispatch.dylib 0x7ff80b3f3317 _dispatch_client_callout + 8
16 libdispatch.dylib 0x7ff80b3f9317 _dispatch_lane_serial_drain + 672
17 libdispatch.dylib 0x7ff80b3f9e30 _dispatch_lane_invoke + 417
18 libdispatch.dylib 0x7ff80b402ac2 _dispatch_root_queue_drain + 343
19 libdispatch.dylib 0x7ff80b4028a5 _dispatch_worker_thread + 234
20 libsystem_pthread.dylib 0x7ff80b5ae4e1 _pthread_start + 125
21 libsystem_pthread.dylib 0x7ff80b5a9f6b thread_start + 15
Thread 9:: com.apple.windowserver.root_queue
0 libsystem_kernel.dylib 0x7ff80b5719ce semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff80b3f3848 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff80b3f3c75 _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x7ff80b4028ef _dispatch_worker_thread + 308
4 libsystem_pthread.dylib 0x7ff80b5ae4e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff80b5a9f6b thread_start + 15
Thread 10:: com.apple.windowserver.root_queue
0 libsystem_kernel.dylib 0x7ff80b5719ce semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff80b3f3848 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff80b3f3c75 _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x7ff80b4028ef _dispatch_worker_thread + 308
4 libsystem_pthread.dylib 0x7ff80b5ae4e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff80b5a9f6b thread_start + 15
Thread 11:
0 libsystem_pthread.dylib 0x7ff80b5a9f48 start_wqthread + 0
Thread 12:: com.apple.windowserver.root_queue
0 libsystem_kernel.dylib 0x7ff80b5719ce semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff80b3f3848 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff80b3f3c75 _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x7ff80b4028ef _dispatch_worker_thread + 308
4 libsystem_pthread.dylib 0x7ff80b5ae4e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff80b5a9f6b thread_start + 15
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000010004005 rbx: 0x0000000000008000 rcx: 0x00007ff7bf064308 rdx: 0x0000000000000000
rdi: 0x00007ff7bf0643d0 rsi: 0x0000000003000902 rbp: 0x00007ff7bf064360 rsp: 0x00007ff7bf064308
r8: 0x0000000000002703 r9: 0x0000000000000001 r10: 0x0000000000008000 r11: 0x0000000000000202
r12: 0x0000000000002703 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000003000902
rip: 0x00007ff80b57197a rfl: 0x0000000000000202 cr2: 0x00007ff70b90d7b0
Logical CPU: 0
Error Code: 0x0100001f
Trap Number: 133
Binary Images:
0x7ff80b570000 - 0x7ff80b5a7fff libsystem_kernel.dylib (*) /usr/lib/system/libsystem_kernel.dylib
0x7ff81055e000 - 0x7ff8108fbfff com.apple.SkyLight (1.600.0) /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
0x100e8b000 - 0x100e8efff WindowServer (*) /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
0x10494a000 - 0x1049b5fff dyld (*) /usr/lib/dyld
0x7ff812701000 - 0x7ff812a10fff com.apple.QuartzCore (1.11) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7ff80b5a8000 - 0x7ff80b5b3fff libsystem_pthread.dylib (*) /usr/lib/system/libsystem_pthread.dylib
0x7ff80b5f5000 - 0x7ff80baf6fff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff80df47000 - 0x7ff80dffcfff com.apple.framework.IOKit (2.0.2) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7ff80c911000 - 0x7ff80ca3cfff com.apple.CoreDisplay (265.2) /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay
0x7ff80b3f0000 - 0x7ff80b436fff libdispatch.dylib (*) /usr/lib/system/libdispatch.dylib
0x7ff80b319000 - 0x7ff80b331fff libsystem_trace.dylib (*) /usr/lib/system/libsystem_trace.dylib
0x7ffa195ef000 - 0x7ffa1963afff com.apple.iokit.plugin.MultitouchHID (5440.11) /System/Library/Extensions/AppleMultitouchDriver.kext/Contents/PlugIns/MultitouchHID.plugin/Contents/MacOS/MultitouchHIDPhotoshop can currently access 70% RAM (25GB), I try to reduce this. Thanks!
Asked by jona
(261 rep)
Apr 29, 2022, 08:35 AM
Last activity: Sep 26, 2022, 10:00 AM
Last activity: Sep 26, 2022, 10:00 AM