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move to ios did not transfer photos and videos, also apps are not downloading

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1 answer
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Yesterday my daughter got her iPhone 13. Coming from a Samsung, we used the *Move to iOS* app to get all her data and apps transfered. The app worked fine, and after some time the processes finished. I noticed a few things I do not understand: -Her photos and videos from her Samsung gallery were not transfered. There are only 4 photos in her camera roll now. -The apps on her Samsung that were found and recognised as iOS apps are just on her backscreen but not downloaded and installed automatically. I remember that when I used the Move to iOS app in 2022, the apps downloaded automatically. Now, she has to find each app in the appstore, selecting to download and then authorize *twice* with her sign-in code. (and after that I have to authorize the download as well despite I set otherwise in the Parental Control setting (limitations are off now, but I set *iTunes Store and App Store* to Install apps > allow, Delete apps > allow, In app purchases > allow. Demand password > Do not demand`.) In *App Store settings* I set Appdownloads > on. How can I set the parental control settings so she can download apps withouth my approval (though I would like to have choice between free and paid apps)? Is there a setting that I might have missed that made the photos and videos have not been transfered?
Asked by DutchArjo (181 rep)
Jan 17, 2025, 08:33 AM
Last activity: Jan 21, 2025, 02:06 PM