Brand new Moto G6 won't send or receive SMS

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                          My brand new out of the box Moto G6 won't send or receive SMS. I'm using the official SMS app which has SMS permissions (triple checked this) and is the default SMS app.

I tried everything: cleaning cache, reinstalling, updating, rebooting, turning off both SIM cards, rebooting the radio through phone commands, etc. Nothing worked.

How to fix this?

Asked by Poperton (112 rep)

Apr 25, 2018, 07:03 PM
Last activity: Oct 23, 2018, 04:40 AM

Brand new Moto G6 won't send or receive SMS

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