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Mobile internet doesn't work on browsers with VPN turned off, but it works in some apps, and works via Wi-Fi in all apps

3 votes
3 answers
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I cannot use any browser with a VPN turned off using mobile internet, but I can use other apps, such as BBC or Viber. I also can access the internet via Wi-Fi with a VPN turned off. What I have tried: - I have reset APN settings many times, but it will not work. - I cannot turn off the proxy because there is no such option. The proxy section is blank. When I fill in the blank with some random letters, and then blank it again, the internet begins to work, and after a few searches on the browser stops. - Actually, when I change some other sections of APN the internet starts working, but then stops. - When I put a SIM card from a different provider into my tablet, it worked. And when I put my SIM card into another device, it also worked on that device. - I called the company for help. They say that my APN settings were out of order. They sent me new ones. That also didn't solve the problem. - I have even reset the tablet to factory settings. To my chagrin, it hasn't worked. I am clueless about whether or not the problem is with the tablet or the mobile data provider. Tell me please what is wrong.
Asked by Dmytro O'Hope (31 rep)
Jun 3, 2019, 05:05 PM
Last activity: Jun 2, 2024, 06:26 AM