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Phone won't automatically reconnect to the mobile internet

2 votes
1 answer
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My phone (Xiaomi Redmi Note 10, Android 11) spontaneously disconnects from the mobile internet after being connected for a couple of hours, and it **won't** automatically reconnect. Can stay unconnected for however long. After I switch to the flight mode and back, it reconnects for some time, then loses connection again. Is there any way to **diagnose** what is the problem? Maybe to find some **logs** from the network hardware. I thought this might be due to a defective SIM card because the same problem happened to the phone it was previously installed in, but I had SIM card reissued at a mobile operator's office. The same problem is there with the new SIM card. What's the chance it's defective again? ¯\\\_(ツ)_/¯ **UPD 2:** Turned out that 4g connection always disappeared during a call, and not just spontaneously as I originally thought. **UPD 1:** A little clarification: when internet is Ok the signal level has a 4g label, then in an hour or so the 4g label spontaneously disappears, and so does the internet connection. But the phone does calls and receives them. Thanks to Robert I managed to get logs by
adb logcat -P "" # and then after waiting for the internet to vanish
adb logcat -b radio
A lot of messages say 2224 at the presumable time of failure such as
: error apn=internet.tele2.ru, cause=2224, requestType=NORMAL
This describes it as "SIM was marked by the network as invalid for the circuit and/or packet service domain." _How could this happen_ after sim worked fine for the previous 40 mins? _Is there anything I can do to prevent it?_ Here are the logs, but after seeing what a mess they are, I wouldn't expect anyone to look through them. But if you actually do, the logs start with turning the airplane mode on and off, then a lot of messages start at 22:31 (where the loss is probably is) then by 23:01 there is definitely no internet connection. Any help is much appreciated.
Asked by Svekol (31 rep)
Jan 19, 2022, 11:54 AM
Last activity: Jul 2, 2022, 08:17 PM