Oneplus 6 (8gb/128gb) SIM & Wifi disappears & phone reboots randomly frequently. What to do?
3
votes
1
answer
1274
views
Oneplus 6 (8gb/128gb) worked perfectly fine from July 2018 to Nov 2022. Now, problems start appearing. There are 2 separate problems - SIM & Wifi disappear & Phone reboot at random frequency. I am not sure whether the problems are linked or not.
Important point -
+ Using original DASH charger since day 1, running original Battery (battery health also OK).
+ As the problem worsens, time between restarts reduces from 30-40 minutes to 2-3 minutes & sometimes few seconds (sometimes it restarts at Oneplus logo loading screen).
+ Phone feels slighlty heated up to the left of Fingerprint sensor
----------
Kindly note -
## *I have tried all the troubleshooting steps-network reset, factory reset, OS downgrade etc*
*Nearby repair shop (DOUBTFUL) - Network IC reset, Motherboard repair etc.*
----------
**DETAILED SCENARIO**
---------------------
In Nov 2022, Phone started randomly losing network - SIMs as well as WiFi - I changed SIM cards it started working correctly. Now after few days, the problem reappeared & frequency increased.
In Dec 2022, Phone started restarting abruptly during normal usage. It is generally coupled with NETWORK LOSS as well.
Now, I performed regular troubleshooting steps as mentioned above to no avail. Then gave phone to a trusted nearby repair shop to only temporary relief. Total 3 visits to repair shop -
1st Visit - He told that Network IC issue was there. New NW IC ₹ 2000/-
*Result*-Worked absolutely correctly for few hours. HAPPY!!! Then same cycle of Network Loss & Random restart & then working fine randomly & then problem again.
2nd Visit - Told that seems like 'Motherboard' problem. Repair/Refurbished MB ₹ 2500/- more
*Result*-Worked absolutely correctly for 48-72 hours. Elated & HAPPY!!! Flashed Lineage OS & thought everything is normal now. And demon came back again - the same cycle of Network Loss & Random restart & then working fine randomly & then problem again.
3rd Visit (April 2023)- Told that there might be some pending issue, I will check thoroughly again for 3 days & use. NO CHARGES.
*Result*-Got phone back after 15 days, worked fine on WiFi till it got discharged to 8-9% & I put it on charge using DASH Charger. The same cycle has again started.
**I am clueless**
When the phone works, it works like a charm - but suddenly, network loss & phone restart keeps happening.
Please help Stackexchange community.
Asked by Viral Jain
(81 rep)
May 1, 2023, 01:21 PM
Last activity: May 4, 2023, 01:27 PM
Last activity: May 4, 2023, 01:27 PM