Bluetooth disconnects when starting to play music
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I have a Jabra Move headset that has been working wonderfully for months. However, today it started having connection problems to my Motorola Moto Z: it connects and remains connected indefinitely, as long as I don't start playing any sound.
If I have sound from Google Music or Facebook, the headset plays 3 seconds, disconnects, and reconnects. I have no idea how to solve this.
Here's what I tried:
1. Restarting the mobile phone
2. Restarting the headset
3. Reset the headset
4. Unpairing and pairing back
I am running Android 7.1.1.
I have no idea how to fix this, please help.
Asked by Sos
(143 rep)
Mar 20, 2018, 07:28 PM
Last activity: Sep 16, 2025, 08:10 PM
Last activity: Sep 16, 2025, 08:10 PM