Ask Different (Apple)
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2
votes
2
answers
2608
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Whatsapp calls are actually calling the phone number
I have Verizon as Carrier. With my iPhone, sometimes I want to call my mother in Italy, on her Whatsapp account. So I open the Whatsapp app, go to the last chat thread with my mother and tap the top-right icon with the phone. Sometimes, though, the call is performed using my U.S. Verizon number rath...
I have Verizon as Carrier.
With my iPhone, sometimes I want to call my mother in Italy, on her Whatsapp account.
So I open the Whatsapp app, go to the last chat thread with my mother and tap the top-right icon with the phone.
Sometimes, though, the call is performed using my U.S. Verizon number rather than my WhatsApp account and therefore Verizon has already charged me a few times for international calls!!
How can I make sure to perform the call using Whatsapp rather than the normal phone?
Cristiano Ghersi
(121 rep)
Aug 22, 2022, 05:56 AM
• Last activity: Jul 7, 2025, 08:09 PM
0
votes
2
answers
609
views
How to switch phone line when clicking on a phone number link?
I'm using an iPhone 14 with iOS 16.5 and two SIM cards. When calling someone from `Contacts` I can select which line to choose to call him. When dialing a phone number in the `Phone` app I can also select which line I'd like to use for this call. But when I click on a phone number link, e.g. on a we...
I'm using an iPhone 14 with iOS 16.5 and two SIM cards.
When calling someone from
Contacts I can select which line to choose to call him. When dialing a phone number in the Phone app I can also select which line I'd like to use for this call.
But when I click on a phone number link, e.g. on a website, I don't see any possibility to switch to another line, so the default line will be used.
Is there any way to switch the line when I click on a phone number link?
David
(290 rep)
Jun 13, 2023, 08:12 AM
• Last activity: Jul 2, 2025, 06:10 PM
0
votes
1
answers
76
views
iOS: Get phone to show caller info for all numbers sharing a prefix/root?
**EDIT: I'd also be interested in a solution involving third-party apps or utilities.** I do business with the ACME Corporation and routinely get calls from different departments/extensions within the company (on my private iPhone with the latest iOS 18). Most of these numbers are **not in my contac...
**EDIT: I'd also be interested in a solution involving third-party apps or utilities.**
I do business with the ACME Corporation and routinely get calls from different departments/extensions within the company (on my private iPhone with the latest iOS 18).
Most of these numbers are **not in my contacts** (it's a very large operation), but they all share the **same prefix/root**:
555-1234-[extension 1]
555-1234-[extension 2]
...Contacts or Phone app) tell me that an incoming call comes from ACME.
The implementation I have in mind that would involve creating
**a rule or filter for numbers starting with 555-1234**, which would then **show some specific text** on the caller screen.
Is this at all possible, and if so, how?
Target real-life scenario: On any given day, I might be expecting a call from (1) someone at my company, (2) a second company, (3) the city council, (4) my library, ... and it would be great to be able to tell at a glance whether this is the important call I've been expecting, or some other random number.
marquinho
(141 rep)
Jan 28, 2025, 01:27 PM
• Last activity: Jun 28, 2025, 11:00 AM
2
votes
1
answers
960
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People can't hear me after about 5 minutes on my iphone6
After 5 to 10 minutes into a phone call the person I am talking to can no longer hear me but I can still hear them. I call back and it works fine for a few minutes. In every other respect the phone seems to work fine. This problem occurs for all calls and makes no difference whether I call them on m...
After 5 to 10 minutes into a phone call the person I am talking to can no longer hear me but I can still hear them. I call back and it works fine for a few minutes. In every other respect the phone seems to work fine. This problem occurs for all calls and makes no difference whether I call them on my iPhone 6 or they call me. I do not use Bluetooth. It has IOS 12.4.5.
This is a long standing problem for about 2 years...
John Buer
(21 rep)
Feb 17, 2020, 05:11 PM
• Last activity: May 19, 2025, 11:06 PM
0
votes
1
answers
43
views
How can I force my iPhone to default to using my earbuds for audio when someone calls me?
Whenever I receive a call on my iPhone (15 Pro Max, iOS 18.4.1), and my earbuds (made by Tozo, if it matters) are connected, the call defaults to normal speaker audio, instead of using my earbuds. How do I make my phone use my earbuds when connected instead?
Whenever I receive a call on my iPhone (15 Pro Max, iOS 18.4.1), and my earbuds (made by Tozo, if it matters) are connected, the call defaults to normal speaker audio, instead of using my earbuds.
How do I make my phone use my earbuds when connected instead?
Otakuwu
(181 rep)
May 10, 2025, 03:00 PM
• Last activity: May 11, 2025, 08:53 AM
0
votes
1
answers
1932
views
Triggering an automation shortcut on iPhone when a call is picked up
I would like to run an automation or a shortcut every time I pick up an incoming call or dial an outgoing call. What is the trigger I should use? Does such kind of a trigger even exist?
I would like to run an automation or a shortcut every time I pick up an incoming call or dial an outgoing call. What is the trigger I should use? Does such kind of a trigger even exist?
flystamp
(1 rep)
Mar 13, 2022, 06:56 AM
• Last activity: May 1, 2025, 07:04 AM
0
votes
0
answers
590
views
Unable to Share/Export Call Recordings from Notes App
[![Screenshot of issue][1]][1] I’m experiencing an issue with call recordings saved in the Notes app on iOS 18.1. Specifically, when I try to share or export a recording, the process takes an unusually long time. For one particular recording that’s about a month old, the loading bar appears, but onc...
I’m experiencing an issue with call recordings saved in the Notes app on iOS 18.1. Specifically, when I try to share or export a recording, the process takes an unusually long time. For one particular recording that’s about a month old, the loading bar appears, but once it completes, the share/export menu simply disappears, and the file isn’t shared.
This issue prevents me from creating a transcript, which is crucial for my work. I’ve tried various methods:
- Saving the recording to Files
- Sharing the audio directly
- Restarting the app and my device
Unfortunately, none of these options have worked. Typically, this process is slow but eventually works, so I suspect this is a bug related to older files or larger recordings.
Out of desperation, I’m now updating to iOS 18.2, hoping this resolves the issue. However, I wanted to report this bug to see if anyone else has encountered it and to ask if there’s a solution I might have missed.
My device is an older iPhone with a Neural Processing Unit (iPhone 13 Pro), so I find it frustrating that Apple's transcription tools aren't available on this device, even though it seems capable of supporting the feature.
Any help or advice would be appreciated
ItJustNeverWerks
(1 rep)
Jan 3, 2025, 07:54 AM
1
votes
1
answers
1359
views
What is the wave icon with a dot on the call screen?
When I make a call I get a greyed out wave icon on the upper left corner of the screen: [![Call screen with wave icon encircled][1]][1] What is it for? [1]: https://i.sstatic.net/iVcqIlPj.jpg
When I make a call I get a greyed out wave icon on the upper left corner of the screen:
What is it for?
What is it for?
PetaspeedBeaver
(127 rep)
Nov 29, 2024, 09:49 PM
• Last activity: Nov 29, 2024, 10:29 PM
2
votes
1
answers
69
views
Icon of phone with three lines in call log on iPhone
There's an icon next to only one of my contacts. It's a phone over three lines. It's to the left of his name in my recent call log screen. What is it, and why is it only next to this one persons name?
There's an icon next to only one of my contacts. It's a phone over three lines. It's to the left of his name in my recent call log screen. What is it, and why is it only next to this one persons name?
Linda Lester
(21 rep)
Nov 23, 2024, 09:58 PM
• Last activity: Nov 23, 2024, 11:36 PM
0
votes
0
answers
38
views
Why iOS duplicates SIP call screen?
I use linphone app to receive SIP calls on my iPhone with iOS 17. When SIP call is received, I get it in linphone app **and** in standard iPhone's app. And sending of DTMF signals work thru standard app only. What is the reason to display the call twice? Is there any way to avoid it?
I use linphone app to receive SIP calls on my iPhone with iOS 17. When SIP call is received, I get it in linphone app **and** in standard iPhone's app. And sending of DTMF signals work thru standard app only.
What is the reason to display the call twice? Is there any way to avoid it?
LA_
(404 rep)
Oct 3, 2024, 12:57 PM
• Last activity: Oct 4, 2024, 06:36 AM
2
votes
0
answers
319
views
How to make a phone call on locked iPhone?
A toddler picked up my iPhone 13 (locked, unlock possible by 8 digit PIN or Face ID) and after just a minute made a phone call to one of the often called contacts. How is that possible? I have almost everything (that is possible) disabled on the lock screen. Siri is off. iOS version is 17.5.1 (17.6....
A toddler picked up my iPhone 13 (locked, unlock possible by 8 digit PIN or Face ID) and after just a minute made a phone call to one of the often called contacts.
How is that possible?
I have almost everything (that is possible) disabled on the lock screen. Siri is off.
iOS version is 17.5.1 (17.6.1 is out, but auto update did not install it yet)
10 minutes later another kid took the (locked again) phone and accessed the clock (alarm) settings.
David Balažic
(849 rep)
Sep 8, 2024, 02:27 PM
• Last activity: Sep 8, 2024, 03:20 PM
0
votes
0
answers
23
views
Blocked on an ipad set up with a different email not linked to Apple id
iPad that is set up with an email and the email is not connected to original Apple ID. I got blocked from messaging the iPad but it rings when I call and when I FaceTime. Does the calls and FaceTimes still go through if my messages are blocked?
iPad that is set up with an email and the email is not connected to original Apple ID. I got blocked from messaging the iPad but it rings when I call and when I FaceTime. Does the calls and FaceTimes still go through if my messages are blocked?
Stacy Driver
(1 rep)
Aug 5, 2024, 06:06 AM
0
votes
1
answers
222
views
How do I see how long the current phone call has lasted so far
Basically as the title. The scenario is that on a phone call would like to see how long I have been on it. I am on an IPhone SE (second generation) IOS 15 I think on old iOS it was shown on screen. (Asked when hanging on a support line :))
Basically as the title.
The scenario is that on a phone call would like to see how long I have been on it.
I am on an IPhone SE (second generation) IOS 15
I think on old iOS it was shown on screen.
(Asked when hanging on a support line :))
mmmmmm
(31365 rep)
Jun 8, 2022, 11:27 AM
• Last activity: Jun 7, 2024, 07:39 PM
5
votes
2
answers
187
views
How does Apple know that I called Apple from an iPhone?
I called Apple from France at 0805 540 003. The robot said: “I see that you are calling from an iPhone. Are you calling about this iPhone?” Indeed, I was calling from an iPhone. How does the robot know that? This is suspect.
I called Apple from France at 0805 540 003. The robot said: “I see that you are calling from an iPhone. Are you calling about this iPhone?” Indeed, I was calling from an iPhone. How does the robot know that?
This is suspect.
TheMaskedCucumber
(2440 rep)
Oct 21, 2021, 06:17 PM
• Last activity: Sep 20, 2023, 08:22 PM
3
votes
1
answers
23834
views
Retrieve older call history on iPhone
When I look at the "Recents"-tab on my iPhone, I can see about 100 call entries. But when I delete a call an older call moves up. So, older calls must be stored somewhere. Is there a way to recover the call history without deleting calls?
When I look at the "Recents"-tab on my iPhone, I can see about 100 call entries. But when I delete a call an older call moves up. So, older calls must be stored somewhere. Is there a way to recover the call history without deleting calls?
Lucas
(152 rep)
Jan 30, 2017, 08:49 AM
• Last activity: Sep 11, 2023, 05:08 PM
1
votes
1
answers
413
views
Change calling app to browser protocol - macOS?
Is there some way to make the default "Calling" app a browser? For example, I use Google Messages web app for calling + texting, through my Microsoft Edge browser. I've got it installed as an "app". I know that in the FaceTime's preferences, you can change it a macOS app like Zoom or Teams. But I'd...
Is there some way to make the default "Calling" app a browser? For example, I use Google Messages web app for calling + texting, through my Microsoft Edge browser. I've got it installed as an "app".
I know that in the FaceTime's preferences, you can change it a macOS app like Zoom or Teams. But I'd love it if I can default to Edge, or more specifically the "app" I made for Google Messages.
Thanks for any guideance, and if this isn't possible too, no worries!
- Here's more details on making a website an app
Megaroeny
(173 rep)
Aug 16, 2023, 02:53 PM
• Last activity: Aug 17, 2023, 08:17 AM
-3
votes
1
answers
341
views
How many entries does the cal log actually store?
Meet Bob. Bob’s iPhone stores X (about the last couple of months’ worth of) calls in its recent calls list. The list is full because when Bob makes a new call he squeezes the oldest call off the list. Yet one day he discovers that if he then deletes some call from the list, then the older ones reapp...
Meet Bob. Bob’s iPhone stores X (about the last couple of months’ worth of) calls in its recent calls list. The list is full because when Bob makes a new call he squeezes the oldest call off the list. Yet one day he discovers that if he then deletes some call from the list, then the older ones reappear at the bottom.
So, they haven’t really been deleted but are simply no longer displayed in the list view. Where are these invisible calls stored, and how can one access them? How many old calls are actually stored in this way?
What is known about this mechanism in iOS?
TylerDurden
(133 rep)
Jul 5, 2023, 09:20 PM
• Last activity: Jul 5, 2023, 09:47 PM
1
votes
1
answers
1274
views
Does dialing 911 in the iOS Phone app trigger the same Emergency SOS features?
When using Emergency SOS on the iPhone, a notification is sent to emergency contacts as defined in the Health application Medical ID feature. When manually dialing 911 in the Phone application, does this same behavior apply? Or does it only work when using the specific Emergency SOS feature?
When using Emergency SOS on the iPhone, a notification is sent to emergency contacts as defined in the Health application Medical ID feature.
When manually dialing 911 in the Phone application, does this same behavior apply? Or does it only work when using the specific Emergency SOS feature?
Charlie Fish
(810 rep)
Feb 5, 2023, 07:47 PM
• Last activity: Jul 5, 2023, 09:04 PM
3
votes
1
answers
2140
views
How can I make forwarded calls show my number instead of the one calling in?
I have an iPhone 8 being used for call-forwarding. When calls come in I need to forward them, but I need the receiving phone to know every time that it is a forwarded call from the iPhone. I imagine the simplest thing would be to have the forwarded calls appear to be coming from the phone # of the i...
I have an iPhone 8 being used for call-forwarding. When calls come in I need to forward them, but I need the receiving phone to know every time that it is a forwarded call from the iPhone. I imagine the simplest thing would be to have the forwarded calls appear to be coming from the phone # of the iPhone, but I am unsure how to do this.
Can this be done?
person0
(133 rep)
Mar 6, 2023, 03:10 PM
• Last activity: Mar 6, 2023, 04:01 PM
1
votes
1
answers
204
views
iPhone calls keep dropping when switching on Mac
Answering phone calls on iPhone 13 (iOS 16) and then switching on Mac, causes call to drop. What happens is that Mac's (Ventura 13.2) FaceTime opens the entire window, not just the small call window, and go fully dark. Answering on Mac and then switching to iPhone works fine, but not the other way.
Answering phone calls on iPhone 13 (iOS 16) and then switching on Mac, causes call to drop.
What happens is that Mac's (Ventura 13.2) FaceTime opens the entire window, not just the small call window, and go fully dark.
Answering on Mac and then switching to iPhone works fine, but not the other way.
Dan
(624 rep)
Feb 8, 2023, 06:25 PM
• Last activity: Feb 15, 2023, 05:56 PM
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