Ask Different (Apple)
Q&A for power users of Apple hardware and software
Latest Questions
6
votes
1
answers
533
views
How can I modify the Home Screen layout from macOS?
Apple Configurator 2 can [allegedly][1] be used to modify the Home Screen layout on an iOS device from macOS. However it appears to provide no way to configure the major new feature of Home Screens: Widgets. As near as I can tell Configurator 2 just supports reordering and regrouping of apps. Can Co...
Apple Configurator 2 can allegedly be used to modify the Home Screen layout on an iOS device from macOS. However it appears to provide no way to configure the major new feature of Home Screens: Widgets. As near as I can tell Configurator 2 just supports reordering and regrouping of apps.
Can Configurator 2 in fact be used to modify the Home Screen (Widgets included)? If not is there a tool that can?
orome
(12163 rep)
Mar 3, 2021, 04:20 PM
• Last activity: May 15, 2025, 12:07 PM
9
votes
4
answers
9650
views
How to supervise an unsupervised iOS device keeping the users Data?
I'm pretty new to the whole Apple story, so i'm not sure if this is possible at all. The story is that we have unsupervised corporate-owned iPhones at work. Now we are about to enroll an MDM (specific MobileIron) and the devices need to be in supervised mode. *What we tried so far:* Backup the iPhon...
I'm pretty new to the whole Apple story, so i'm not sure if this is possible at all.
The story is that we have unsupervised corporate-owned iPhones at work. Now we are about to enroll an MDM (specific MobileIron) and the devices need to be in supervised mode.
*What we tried so far:*
Backup the iPhone (iTunes), supervise the device in Apple configurator 2, and push the backup back onto the iPhone.
**Somehow** my Instructor managed to get it working: the iPhone was now supervised containing all user data.
New day, new iPhone, he did all the same steps again (iTunes and iCloud Backup), an reproductibly we couldn't get the backup back to supervised mode. We've tried it with 3 iPhones 5s and on one iPad mini 2, it was either *wiped and supervised*, or it was only the *unsupervised* user backup.
I've been searching https://discussions.apple.com and other boards since last friday, no success so far. What i found were instructions for new, wiped devices, which didn't help.
My last hope is that you can help me solving this problem.
**Is it possible to supervise a device without wiping it and restoring or keeping the users data for it?**
Thanks folks!
GanjalfTheGreen
(91 rep)
May 29, 2017, 08:49 AM
• Last activity: Feb 19, 2025, 10:01 AM
35
votes
10
answers
288614
views
How to change DNS settings for cellular/mobile data on iOS?
I've tried Apple Configurator and MDM but didn't find suitable settings. Is it possible to change DNS for cellular internet (ideally without a jailbreak)?
I've tried Apple Configurator and MDM but didn't find suitable settings.
Is it possible to change DNS for cellular internet (ideally without a jailbreak)?
Adam Smith
(451 rep)
Oct 23, 2017, 10:24 AM
• Last activity: Dec 8, 2024, 07:56 PM
0
votes
1
answers
977
views
Mac Studio M1 orange blinking
My Mac Studio is not booting anymore and the led shows a blinking orange sequence. This happened when trying to update to the latest MacOS (Sequoioa). I have tried to restore it using another Mac but the process is always interrupt at a certain moment (DFU mode). Thanks for sharing any idea.
My Mac Studio is not booting anymore and the led shows a blinking orange sequence. This happened when trying to update to the latest MacOS (Sequoioa).
I have tried to restore it using another Mac but the process is always interrupt at a certain moment (DFU mode).
Thanks for sharing any idea.
Aitor
(1 rep)
Oct 19, 2024, 10:11 PM
• Last activity: Oct 19, 2024, 11:00 PM
12
votes
6
answers
74437
views
Where does Apple Configurator store ipsw downloads?
Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits. I would like to know where the Apple Configurator Version 1.2.1 (169) stores downloaded iOS software so I could transfer the files from iTunes or another comp...
Every time Apple releases new iOS software, it's a bit of a rush to get things downloaded and the servers can be slow in delivering the bits.
I would like to know where the Apple Configurator Version 1.2.1 (169) stores downloaded iOS software so I could transfer the files from iTunes or another computer so I can have several machines grab one each of the builds and then distribute them to avoid having each machine have to re-download all images each time.
Can I move IPSW in to or out of Apple Configurator rather than having it control the downloads from Apple for iOS software?
bmike
(244495 rep)
Jan 29, 2013, 01:51 AM
• Last activity: Sep 10, 2024, 03:04 PM
23
votes
2
answers
23605
views
Block Specific Apps on macOS
Is there a way to block a list of specific apps on macOS? I have looked up solutions such as Cisdem, but there are some holes in the way it works that I don't like. 1. Unless you also block Activity Monitor, Terminal, and System Preferences, you can simply quit the Cisdem process or create a new use...
Is there a way to block a list of specific apps on macOS?
I have looked up solutions such as Cisdem, but there are some holes in the way it works that I don't like.
1. Unless you also block Activity Monitor, Terminal, and System Preferences, you can simply quit the Cisdem process or create a new user to get around it.
2. You have to block Activity Monitor, Terminal, and System Preferences to make it work well.
I want to block an app from running or even being installed on my Mac. The app can be installed via the App Store and the web. Not sure how to go about this. Enabling Parental Controls won't work as Administrator privileges are needed.
The specific app I want to block is Apple Configurator.
Any ideas?
tentmaking
(331 rep)
Jan 24, 2018, 09:59 PM
• Last activity: Jul 8, 2024, 09:25 PM
1
votes
0
answers
53
views
cfgutil get-icon-layout throws NSInvalidArgumentException in insertObject:atIndex: object cannot be nil
I want to retrieve the home screen layout of an iPad attached with USB-C cable to my macOS device. But the command `cfgutil get-icon-layout` throws an _NSInvalidArgumentException_ in _insertObject:atIndex_ because _object cannot be nil_: ``` % cfgutil get-icon-layout *** Terminating app due to uncau...
I want to retrieve the home screen layout of an iPad attached with USB-C cable to my macOS device. But the command
cfgutil get-icon-layout
throws an _NSInvalidArgumentException_ in _insertObject:atIndex_ because _object cannot be nil_:
% cfgutil get-icon-layout
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'
*** First throw call stack:
(
0 CoreFoundation 0x000000019d81f2ec __exceptionPreprocess + 176
1 libobjc.A.dylib 0x000000019d306788 objc_exception_throw + 60
2 CoreFoundation 0x000000019d74a934 -[__NSArrayM insertObject:atIndex:] + 1288
3 cfgutil 0x00000001002bc1e0 cfgutil + 49632
4 cfgutil 0x00000001002bc0d0 cfgutil + 49360
5 cfgutil 0x00000001002bc0d0 cfgutil + 49360
6 cfgutil 0x00000001002bc4e0 cfgutil + 50400
7 cfgutil 0x00000001002cc6c4 cfgutil + 116420
8 cfgutil 0x00000001002c7bd0 cfgutil + 97232
9 dyld 0x000000019d3420e0 start + 2360
)
libc++abi: terminating due to uncaught exception of type NSException
zsh: abort cfgutil get-icon-layout
Any ideas what causes this or how to circumvent?
I also tried with -C and -K params since it's supervised, and the different --format json/text/plist params, to no avail.
Other commands work fine, the version is cfgutil 2.17 (906)
% cfgutil list
Type: iPad13,18 ECID: 0xMYECID12345678 UDID: 00001234-56789ABCDEFFFFFF
0010281E02A3A01E Location: 0x100000 Name: Given Sur
% cfgutil version
cfgutil 2.17 (906)
cachius
(301 rep)
Jul 2, 2024, 03:07 PM
• Last activity: Jul 2, 2024, 03:22 PM
3
votes
0
answers
370
views
Pushing an Apple ID for App Store to IPads with Apple Configurator
Is there a way to push an Apple ID to the iPads with profiles via Apple Configurator? I have several 100 and would like to push it so we do not have to enter it manually for each.
Is there a way to push an Apple ID to the iPads with profiles via Apple Configurator?
I have several 100 and would like to push it so we do not have to enter it manually for each.
Jason
(333 rep)
Jan 22, 2015, 03:56 PM
• Last activity: Jan 30, 2024, 08:49 PM
1
votes
0
answers
77
views
Attempting to use Internet Sharing for iOS Activation
I’m trying to configure iOS devices in mass. Unfortunately my team doesn’t have direct access to our company MDM, so enrollment through Configurator isn’t working. I had the idea to use internet sharing over usb to get devices on the network and avoid having to manually enter network credentials. Ho...
I’m trying to configure iOS devices in mass. Unfortunately my team doesn’t have direct access to our company MDM, so enrollment through Configurator isn’t working.
I had the idea to use internet sharing over usb to get devices on the network and avoid having to manually enter network credentials. However when I do this the connection to the activation server keeps timing out.
Initially I thought it was something about the company network, but I get the same result when connecting the Mac to a cellular hotspot for Ethernet.
I’ve tried deploying a profile with a different network, but it somehow gets embedded in the management profile and can’t be removed once the device becomes managed.
I’ve also tried exiting Configurator to ensure it isn’t interfering with the communication.
Has anyone been able to do this successfully? Any ideas of what could be interfering with communication to the Activation Server?
Additional info: I just tested using a lightning to Ethernet adaptor on our corporate network. Taking the Mac out of the equation allowed the configuration to happen without any delays. Not sure what is impacting the traffic when it passes through the Mac.
JRHutson
(11 rep)
Jun 25, 2021, 04:52 PM
• Last activity: Jan 30, 2024, 08:44 PM
2
votes
2
answers
126
views
Configuring alot of iPhones?
I configured a bunch of iPads at my previous job, and I had to do it one at a time. Granted, there were only like 6 of them, but I am wondering what I would do if I needed to configure a whole bunch of iDevices. I know at the Apple Store they apply updates on a bunch of them without taking them out...
I configured a bunch of iPads at my previous job, and I had to do it one at a time. Granted, there were only like 6 of them, but I am wondering what I would do if I needed to configure a whole bunch of iDevices. I know at the Apple Store they apply updates on a bunch of them without taking them out of the package, so there must be some sort of way to do this.
leeand00
(1633 rep)
Jul 30, 2012, 02:43 PM
• Last activity: Jan 29, 2024, 02:58 AM
1
votes
2
answers
1124
views
Apple Configurator 2 can't install or remove profiles after reinstall
After deleting Apple Configurator 2 from my Mac and installing it again from the App Store, I am unable to install new configuration profiles or remove any existing profiles on my supervised iOS devices. When trying to install new profiles, it shows the error message: >An unexpected error has occurr...
After deleting Apple Configurator 2 from my Mac and installing it again from the App Store, I am unable to install new configuration profiles or remove any existing profiles on my supervised iOS devices.
When trying to install new profiles, it shows the error message:
>An unexpected error has occurred with "Device Name". The profile must be installed using a device management tool. [DMCInstallationErrorDomain – 0xFB4 (4020)]
When trying to remove an existing profile, it shows:
>An unexpected error has occurred with "Device Name". The profile “Profile name” does not have the expected certificate for removal. [DMCInstallationErrorDomain – 0xFA8 (4008)]
Does anyone know how to solve this? I would like to avoid having to erase and reset the devices, if possible.
jdslab
(31 rep)
Jan 24, 2024, 11:20 AM
• Last activity: Jan 24, 2024, 02:42 PM
2
votes
0
answers
840
views
How can I block the Twitter website on iPhone?
**Question:** How can I block the Twitter website on iPhone with Apple Configurator? I want to block Twitter in order to reduce my screen time. Configurator is an app for installing configuration profiles. Among other things, a profile can filter content. **Specific Websites Only:** I tried installi...
**Question:** How can I block the Twitter website on iPhone with Apple Configurator? I want to block Twitter in order to reduce my screen time. Configurator is an app for installing configuration profiles. Among other things, a profile can filter content.
**Specific Websites Only:** I tried installing a profile with a Content Filter payload for Specific Websites Only. I allowed only one website: http://example.com . Please see the following screenshot of the Specific Websites Only profile. This blocked other websites, but it did not block the Twitter website.
**Limit Adult Content:** I also tried installing a profile with a Content Filter payload to Limit Adult Content. I did not give any Allowed URLs, and I gave the following four Unallowed URLs: http://twitter.com , https://twitter.com , http://mobile.twitter.com , https://mobile.twitter.com . Please see the following screenshot of the Limit Adult Content profile. This also did not block the Twitter website.
**Screen Time:** I would rather not use Screen Time because it only supports a four-digit PIN –– not an arbitrary-length password. For more information, please see the question "Screen Time Passcode: Use Password rather than 4-digit PIN?" on Ask Different.
I tried Screen Time nevertheless. In the Never Allow section of Web Content settings, I added the the following two URLs: mobile.twitter.com and twitter.com. Please see the following screenshot of Web Content settings. This also did not block the Twitter website.
**Related:** Karel Bik asked the question "Screen Time doesn't work for Safari on Big Sur" on Ask Different. This question refers to Screen Time for Mac, and my question refers to Screen Time for iPhone.
Scott Hanselman tweeted, "Screen Time on iOS is a joke. It’s been a hot mess since iOS 14. It turns off randomly. Limits aren’t hard limits, Downtime turns off every few days. Super frustrating for parents."
**Tags:** The iPhone tag on Super User says, "iPhone-related questions must involve connecting the device to a computer." The iOS tag also says, "Questions about iOS devices are off-topic except insofar as they interact directly with computers." This question involves connecting the iPhone to Mac because Configurator only runs on Mac –– not on iPhone. Therefore this question is in scope for both of these tags.



Brian Schack
(181 rep)
Jan 29, 2023, 09:17 PM
• Last activity: Oct 6, 2023, 06:24 PM
4
votes
1
answers
2365
views
Is there a way I can transfer removed apps from app store from iPhone to Mac as IPA file?
I have an app installed on my iPhone which has now been removed from the app store. Is there a way I can transfer it from my iPhone to a Mac as a .ipa file? I remember some sort of way to do this with Apple Configurator but I cannot find the tutorial.
I have an app installed on my iPhone which has now been removed from the app store. Is there a way I can transfer it from my iPhone to a Mac as a .ipa file? I remember some sort of way to do this with Apple Configurator but I cannot find the tutorial.
moonboi
(41 rep)
Oct 30, 2022, 08:53 AM
• Last activity: Sep 23, 2023, 05:08 PM
0
votes
0
answers
30
views
Update iPad 5th gen from 15.7.1 to 15.7.4
For future debugging I want to keep one of our iPads 5th Gen (MP2F2FD/A) at a 15.7.x version, it currently has 15.7.1 installed. With Apple Configurator 2 or via Finder there is only the "Newest" (right now: 16.4) option available. I tried to upgrade via our MDM to 15.7.4 but it's management history...
For future debugging I want to keep one of our iPads 5th Gen (MP2F2FD/A) at a 15.7.x version, it currently has 15.7.1 installed.
With Apple Configurator 2 or via Finder there is only the "Newest" (right now: 16.4) option available. I tried to upgrade via our MDM to 15.7.4 but it's management history doesn't show any "Schedule OS Update" command as pending or finished.
The overview here: https://en.wikipedia.org/wiki/IPadOS_version_history shows an 15.7.4 version, but https://ipsw.me/iPad6,11 doesn't show this version and shows the latest 15.7.x version as unsigned. So it seems that there is no signed version of 15.7.4.
Why is there no version 15.7.4 available for this iPad?
Alexander
(101 rep)
Apr 6, 2023, 11:19 AM
• Last activity: Apr 6, 2023, 01:32 PM
0
votes
0
answers
706
views
Restoring firmware without Apple Configurator? (MacBook Pro 2019 13")
I have a MacBook Pro 13" 2019. It won't install any macOS version on it. Running an Ventura install disk gives the error: `Software update required to run this disk.` I have another MacBook, but it's too old to connect to my new MacBook (it's an 13" Pro model from 2014, maybe there is a way? Patched...
I have a MacBook Pro 13" 2019. It won't install any macOS version on it. Running an Ventura install disk gives the error:
Software update required to run this disk.
I have another MacBook, but it's too old to connect to my new MacBook (it's an 13" Pro model from 2014, maybe there is a way? Patched Monterey installation maybe?).
Apple Configurator isn't an option, unfortunately. I thought maybe there is some sort of command or program to fix the firmware? I can launch macOS on an external drive.
I am desperate.
PS: Before the drive was wiped, I got the error: "**Panic Medic Boot**" maybe this helps someone to know what the problem is?
AHOi
(3 rep)
Nov 17, 2022, 05:59 PM
• Last activity: Nov 18, 2022, 01:35 AM
2
votes
2
answers
52752
views
Provisional Enrollment Failed. [MCCloudConfigErrorDomain - 0x80EF (33007)]
Trying to provision a brand new iPad with Apple Configurator 2. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title. I have no issues with internet connectivity here. What is causing this error? It happens as soon as the iPad fin...
Trying to provision a brand new iPad with Apple Configurator 2. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title.
I have no issues with internet connectivity here. What is causing this error? It happens as soon as the iPad finishes erasing and gets ready to activate.
The profile that I included in the preparation process has the Wifi SSID and password.
Fexception
(51 rep)
Nov 6, 2018, 01:27 PM
• Last activity: Oct 27, 2022, 02:28 PM
1
votes
0
answers
82
views
I am unable to remove profile in iPhone
I have tried all the things but I am unable to remove the profile from my iPhone. The web clip has no removable type. So if you have any solutions then please answer me as fast as possible. [![enter image description here][1]][1] [1]: https://i.sstatic.net/ZnMik.jpg
I have tried all the things but I am unable to remove the profile from my iPhone. The web clip has no removable type. So if you have any solutions then please answer me as fast as possible.

Aanik
(11 rep)
Apr 19, 2022, 04:36 PM
• Last activity: Apr 19, 2022, 06:48 PM
3
votes
0
answers
67
views
How to escape specifying Full Name while setting up an email account with a profile?
I am attempting to set up an email account using a configuration profile created with Apple Configurator 2. My goal is to avoid using User Display Name, so the raw source of a letter would begin with something like this: From: john.doe@example.net Content-Type: text/plain and not like this: From: Jo...
I am attempting to set up an email account using a configuration profile created with Apple Configurator 2. My goal is to avoid using User Display Name, so the raw source of a letter would begin with something like this:
From: john.doe@example.net
Content-Type: text/plain
and not like this:
From: John Doe
Content-Type: text/plain
While it is allowed to not specify a name when setting up an account manually (tested on both macOS and iOS), there is some problem when I try to do the same thing with a profile.
During the profile installation it asks to:
> ENTER YOUR FULL NAME FOR THE EMAIL ACCOUNT "JOHN.DOE@EXAMPLE.NET"
I tried to edit the profile file manually by modifying those lines:
EmailAccountName
However, the problem remains.
How can I solve this? Is there any special notation for Apple's config files which would indicate that a user wants to leave that field empty (e.g., the null character or something like that)?
user441609
(31 rep)
Dec 2, 2021, 07:56 AM
0
votes
1
answers
3311
views
AMRestoreErrorDomain error 26 when restoring or reviving M1 macbook pro with apple configurator 2
I am trying to revive my m1 macbook pro after it started showing exclamation mark icon with restore url. Now I am trying to revive it using my other intel-based macbook using apple configurator 2 but on step 3 installation, it fails and shows this error. ``` The System cannot be restored on this dev...
I am trying to revive my m1 macbook pro after it started showing exclamation mark icon with restore url.
Now I am trying to revive it using my other intel-based macbook using apple configurator 2 but on step 3 installation, it fails and shows this error.
The System cannot be restored on this device.
The operation couldn’t be completed. (AMRestoreErrorDomain error 26 - Failed to handle message type StatusMsg (fsck failed)) [AMRestoreErrorDomain – 0x1A (26)]
I also tried restore, but the error persists.
**Specs and things I tried**
- Intel-based Mac OS version: Big Sur 11.4
- Apple Configurator 2: Version 2.14
- IPSW Files Tested:
UniversalMac_11.3.1_20E241_Restore.ipsw
UniversalMac_11.4_20F71_Restore.ipsw
- Tried changing cables
Anyone run into this, or have any suggestions on what to do?
Bilal Ashraf
(1 rep)
Jul 1, 2021, 02:37 PM
• Last activity: Jul 4, 2021, 08:00 AM
2
votes
2
answers
2804
views
How do I get an app from my old phone onto a new phone without updating the app (via IPA file)?
Using an icloud backup will result in the newest version being loaded, so I think I need to make an IPA file of the app and use configurator to load it onto my new phone. However, I need an IPA of the current version I have, not the updated version. Is there a way to do this?
Using an icloud backup will result in the newest version being loaded, so I think I need to make an IPA file of the app and use configurator to load it onto my new phone. However, I need an IPA of the current version I have, not the updated version. Is there a way to do this?
Sierra Madison
(21 rep)
May 4, 2021, 06:48 AM
• Last activity: May 4, 2021, 07:40 PM
Showing page 1 of 20 total questions