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1
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Calls and messages won't come through when screen is locked iPhone SE
I've been having this issue for a while now and even the newest iOS didn't seem to solve it: The problem is that sometimes I just won't receive calls and/or messages. I figured it happens completely random, but **in most cases it happens when the screen is locked** - that means, even if I am passive...
I've been having this issue for a while now and even the newest iOS didn't seem to solve it:
The problem is that sometimes I just won't receive calls and/or messages.
I figured it happens completely random, but **in most cases it happens when the screen is locked** - that means, even if I am passively using phone - listening to music and if the screen is locked, I'd sometimes get missed messages/calls - **It doesn't ring, I don't get any alerts until after I wake up my phone**. Then I get the notification of a missed call or that of a message that was delivered x minutes ago.
- **'Do not disturb' is off**, I've also talked to people who couldn't reach me because of this problem and they said the phone was just ringing until the call was eventually dropped.
- I've sent the list of missed calls to my carrier in case the problem might be on their side, but they've been unable to find anything out of the ordinary. So I guess the problem must be with the device itself or with the software.
- Resetting network settings also doesn't seem to help at all.
- Notification preferences in Settings → Notifications → Phone are all good. See comment under answer below: https://apple.stackexchange.com/a/379272/313842
I really like this phone, but if it doesn't serve it's main purpose, what can I do with it?
Fruut
(51 rep)
Jan 8, 2020, 01:25 PM
• Last activity: Jul 13, 2025, 04:13 PM
6
votes
3
answers
18091
views
Is there a shortcut to "Switch User" from the Lock Screen in macOS Mojave?
Let's say you lock your screen with Command + Control Q . Now, you want to log in as a different user, without using the mouse. It seems that this is possible if you press Shift Tab twice, followed by Tab and then Space . (Essentially, it brings the focus to the "Switch User" button, and then pressi...
Let's say you lock your screen with Command + Control Q. Now, you want to log in as a different user, without using the mouse.
It seems that this is possible if you press Shift Tab twice, followed by Tab and then Space. (Essentially, it brings the focus to the "Switch User" button, and then pressing Space selects it.
I am wondering if there is some less cumbersome keyboard shortcut to do the same thing?
---
Alternatively, is there a keyboard shortcut to Fast User Switch when already logged in? (I have searched for this and only found older articles, suggesting the use of 3rd party software).
chaimp
(305 rep)
Jun 19, 2019, 03:07 AM
• Last activity: Mar 21, 2025, 04:06 PM
1
votes
1
answers
331
views
Dock process creates lock screen images continuously
I noticed today that my disk is completely full despite the fact that it was half full just yesterday. [![enter image description here][1]][1] [![enter image description here][2]][2] [![enter image description here][3]][3] OmniDiskSweeper revealed that in private/var/folders/gn loads of lock screen....
I noticed today that my disk is completely full despite the fact that it was half full just yesterday.
OmniDiskSweeper revealed that in private/var/folders/gn loads of lock screen.png screenshots that are being made automatically every second. It seems Dock process is responsible for it on my intel MacBook Pro 2017 running macOS Catalina 10.15.4.
Is there any way to prevent this issue from occurring?
OmniDiskSweeper revealed that in private/var/folders/gn loads of lock screen.png screenshots that are being made automatically every second. It seems Dock process is responsible for it on my intel MacBook Pro 2017 running macOS Catalina 10.15.4.
Is there any way to prevent this issue from occurring?
Ivan Makhrov
(11 rep)
Apr 24, 2020, 09:23 PM
• Last activity: Dec 20, 2024, 05:43 PM
5
votes
1
answers
2220
views
What does a Lock Screen notification showing the word iPhone and an icon of the phone mean?
This morning, my iPhone 12 (running iOS 18.0.1) showed a strange notification: no message, just an iPhone icon and "iPhone" as text. I can’t expand it even if there’s a dropdown icon in it. I can only clear it. [![Empty "iPhone" notification][1]][1] How can I determine the meaning of this notificati...
This morning, my iPhone 12 (running iOS 18.0.1) showed a strange notification: no message, just an iPhone icon and "iPhone" as text. I can’t expand it even if there’s a dropdown icon in it. I can only clear it.
How can I determine the meaning of this notification?
How can I determine the meaning of this notification?
Jonathan L.
(81 rep)
Oct 22, 2024, 09:05 AM
• Last activity: Nov 2, 2024, 01:20 PM
0
votes
0
answers
199
views
How to change stretch/centering of Lock Screen wallpaper on iOS 18?
My wallpaper album on my iPhone is showing most wallpapers off center on iOS 18 on my iPhone 15 Pro. How do I change the fill/centering of my wallpapers in my album so they align nicely on my Lock Screen?
My wallpaper album on my iPhone is showing most wallpapers off center on iOS 18 on my iPhone 15 Pro.
How do I change the fill/centering of my wallpapers in my album so they align nicely on my Lock Screen?
TestinginProd
(651 rep)
Sep 26, 2024, 06:25 PM
1
votes
4
answers
1244
views
Keyboard custom lockscreen shortcut not working on Macbook pro M1
I followed the steps on [this stack post](https://apple.stackexchange.com/questions/299676/how-do-i-change-the-shortcut-for-lock-screen/336408) and set the shortcut to ⌥ L on my MacBook Pro (13-inch, M1, 2020) I can confirm that I see this change in the menu - [![enter image description here][1]][1]...
I followed the steps on [this stack post](https://apple.stackexchange.com/questions/299676/how-do-i-change-the-shortcut-for-lock-screen/336408) and set the shortcut to ⌥ L on my MacBook Pro (13-inch, M1, 2020)
I can confirm that I see this change in the menu -
However, when I try using this shortcut, it doesn't work! I assumed there might be another function associated with this shortcut already, but I couldn't find anything that uses this shortcut in the keyboard shortcuts menu inside system preferences.
The weird part is, this works on my old macbook (MacBook Pro 13-inch, intel i3, 2017) as well as on my office macbook (MacBook Pro 13-inch, intel i7, 2019)
Am I missing something?
---------
**Update:** I am not sure how relevant this is, but I was testing if the keys work properly, to begin with https://keyboardchecker.com/
I used the [delayed screencapture command](https://apple.stackexchange.com/questions/120708/how-can-i-take-a-screenshot-while-holding-down-the-control-key#:~:text=Hold%20down%20the%20control%20key,Take%20a%20screenshot) to take screenshots while holding the keys down on the keyboard.
I was able to see both the keys being detected individually:
However when I held ⌥ L it showed "Dead"
I am really not sure what this means, or if it's relevant to this issue, but I thought I would add this for anyone who might find this useful to help me with my question.
However, when I try using this shortcut, it doesn't work! I assumed there might be another function associated with this shortcut already, but I couldn't find anything that uses this shortcut in the keyboard shortcuts menu inside system preferences.
The weird part is, this works on my old macbook (MacBook Pro 13-inch, intel i3, 2017) as well as on my office macbook (MacBook Pro 13-inch, intel i7, 2019)
Am I missing something?
---------
**Update:** I am not sure how relevant this is, but I was testing if the keys work properly, to begin with https://keyboardchecker.com/
I used the [delayed screencapture command](https://apple.stackexchange.com/questions/120708/how-can-i-take-a-screenshot-while-holding-down-the-control-key#:~:text=Hold%20down%20the%20control%20key,Take%20a%20screenshot) to take screenshots while holding the keys down on the keyboard.
I was able to see both the keys being detected individually:
However when I held ⌥ L it showed "Dead"
I am really not sure what this means, or if it's relevant to this issue, but I thought I would add this for anyone who might find this useful to help me with my question.
Akshay Sehgal
(61 rep)
Jan 27, 2022, 06:40 PM
• Last activity: Sep 2, 2024, 06:43 PM
2
votes
2
answers
168
views
Restrict Mac with Touch ID to unlock only via password
Is there a way to prevent a Mac to unlock via TouchID and use password for authentication instead?
Is there a way to prevent a Mac to unlock via TouchID and use password for authentication instead?
Sergey
(61 rep)
Jun 27, 2024, 05:41 PM
• Last activity: Jul 2, 2024, 02:01 PM
2
votes
0
answers
77
views
Default keyboard layout for lock screen
I use several keyboard layouts throughout the day, but my main one is English, which I also use to type my login password. The problem is that after a reboot, the layout is set to a language other than English, and every time, I have to switch it manually first. Is there a setting to allow only Engl...
I use several keyboard layouts throughout the day, but my main one is English, which I also use to type my login password. The problem is that after a reboot, the layout is set to a language other than English, and every time, I have to switch it manually first. Is there a setting to allow only English on the lock screen?
Andy
(121 rep)
May 25, 2024, 11:31 AM
1
votes
0
answers
139
views
How do you disable an iPhone's lock screen search when guided access is enabled?
I've got an iPhone Mini (iOS 17.4.1) that I use as a faux-iPod by locking it down to just [Guided Access][1] for the Music player. However, when Guided Access is enabled, on the lock screen, you can still pull down to use search - and from there access various features of the phone. When Guided Acce...
I've got an iPhone Mini (iOS 17.4.1) that I use as a faux-iPod by locking it down to just Guided Access for the Music player. However, when Guided Access is enabled, on the lock screen, you can still pull down to use search - and from there access various features of the phone.
When Guided Access is disabled, the settings for disabling search on lock screen works - you can't pull down to access the search bar.
Is there some way to disable lock screen interactions on Guided Access?
Dan Lew
(111 rep)
Mar 27, 2024, 03:57 PM
4
votes
1
answers
977
views
For the last day my M1 MBA always has a battery warning icon ⚠️, only on the lockscreen
I bought my M1 MacBook Air a few months after they came out, so it's almost 3 years old. It gets *lots* of use. I don't leave it plugged into AC all the time Just yesterday I noticed the ⚠️ graphic overlay on the battery icon on the lockscreen. As soon as a log in, the battery icon goes back to norm...
I bought my M1 MacBook Air a few months after they came out, so it's almost 3 years old. It gets *lots* of use. I don't leave it plugged into AC all the time
Just yesterday I noticed the ⚠️ graphic overlay on the battery icon on the lockscreen. As soon as a log in, the battery icon goes back to normal. But every time the screen is locked the ⚠️ returns:
If I go into Battery Settings it tells me battery health is normal:
If I click on the info icon I see that the maximum capacity is now down to 82%.
So that seems normal I guess. Nothing telling me the battery is dying yet. So why the scary warning icon?
One thing I see that might be it but I'm not sure, is if I do a hardware report, I see that the battery cycle count has just gone over 1,000. It's now at 1,002:
So is it standard to get this warning icon when you hit 1,000 cycles with no other clarifying info easily found in the system? I read on the internet about a "Service Battery Warning". Is that what this is? Why is that text not anywhere? Or am I somewhere in a grey zone in-between?
If I go into Battery Settings it tells me battery health is normal:
If I click on the info icon I see that the maximum capacity is now down to 82%.
So that seems normal I guess. Nothing telling me the battery is dying yet. So why the scary warning icon?
One thing I see that might be it but I'm not sure, is if I do a hardware report, I see that the battery cycle count has just gone over 1,000. It's now at 1,002:
So is it standard to get this warning icon when you hit 1,000 cycles with no other clarifying info easily found in the system? I read on the internet about a "Service Battery Warning". Is that what this is? Why is that text not anywhere? Or am I somewhere in a grey zone in-between?
hippietrail
(1514 rep)
Feb 23, 2024, 05:47 PM
• Last activity: Feb 23, 2024, 09:39 PM
2
votes
2
answers
4900
views
macOS Ventura/Sonoma auto screen off when locked
[Change Lock Screen settings on Mac](https://support.apple.com/en-ca/guide/mac-help/mh11784/mac) This seems comprehensive but it does not give me the right information. Right now, when I lock my screen, I want to appreciate the video wallpaper on Sonoma. However, when locked, the screen turns off al...
[Change Lock Screen settings on Mac](https://support.apple.com/en-ca/guide/mac-help/mh11784/mac)
This seems comprehensive but it does not give me the right information. Right now, when I lock my screen, I want to appreciate the video wallpaper on Sonoma. However, when locked, the screen turns off almost immediately, how do I change that so the screen stays powered on?
Ray Wu
(71 rep)
Jul 18, 2023, 06:14 PM
• Last activity: Nov 6, 2023, 04:22 PM
0
votes
1
answers
677
views
Customize Lock Screen Footnote without administrator assistance
My iPad 6th gen running iPadOS 16.2 is **managed** by my organisation through [Meraki (Cisco)][1] (MDM). They have quite recently added a **Lock Screen Footnote** (at the very bottom of the Lock Screen) and I wanted to customize it. I know they added it for a reason and I don't mind it really much b...
My iPad 6th gen running iPadOS 16.2 is **managed** by my organisation through Meraki (Cisco) (MDM). They have quite recently added a **Lock Screen Footnote** (at the very bottom of the Lock Screen) and I wanted to customize it. I know they added it for a reason and I don't mind it really much but it contains my full name and I would like to only put my first name (or my initials)
While I was wandering in Settings in search of that parameter, I came upon the Shared Device Configuration Payload which contained the desired parameter. To get to there, I went 
But, I was not able to edit that footnote (quite comprehensible). I have prospected and fell upon this Apple Developers documentation page about the Lock Screen Message but it did not bring me far since it was only talking about the different available options for administrators to configure.
I have also found this Apple Support article which stated that the Lock Screen Footnote was available for :
> iPhone and iPad devices enrolled in a mobile device management (MDM) solution.
Since this feature is available for iPad devices enrolled in a MDM solution as I am, is it possible for me (not admin) to modify that parameter without any help from my organisation?
Settings > General > VPN & Device Management > Profile > Meraki Management > More Details > Shared Device Configuration Payload > Lock Screen Footnote.
![following steps above (Settings > General > VPN & Device Management > Profile > Meraki Management > More Details > Shared Device Configuration Payload > Lock Screen Footnote) ]
But, I was not able to edit that footnote (quite comprehensible). I have prospected and fell upon this Apple Developers documentation page about the Lock Screen Message but it did not bring me far since it was only talking about the different available options for administrators to configure.
I have also found this Apple Support article which stated that the Lock Screen Footnote was available for :
> iPhone and iPad devices enrolled in a mobile device management (MDM) solution.
Since this feature is available for iPad devices enrolled in a MDM solution as I am, is it possible for me (not admin) to modify that parameter without any help from my organisation?
Thinkr
(4062 rep)
Apr 9, 2023, 04:39 PM
• Last activity: Oct 19, 2023, 03:29 AM
2
votes
0
answers
174
views
How can I remove 'U.S.' from Menubar on the lock screen?
I have only one language and input source set up but I'm still seeing Input Source icon ("U.S.") on the lock screen. Also, "Show Input menu in menu bar" is toggled off in settings. Is there a way to remove the Input Source icon from the lock screen entirely? I would appreciate any help! ---------- [...
I have only one language and input source set up but I'm still seeing Input Source icon ("U.S.") on the lock screen. Also, "Show Input menu in menu bar" is toggled off in settings.
Is there a way to remove the Input Source icon from the lock screen entirely?
I would appreciate any help!
----------
![Input Source icon ("U.S.") on the lock screen ][1]
![Language & region settings ][2]
![Keyboard settings ][3]
sparewarning
(21 rep)
Sep 26, 2023, 08:25 PM
• Last activity: Sep 26, 2023, 08:42 PM
1
votes
1
answers
339
views
Is the scientific calculator no longer available from control center as accessed from the lock screen?
The calculator app: woot! Extra joy to find out what happens when you rotate the phone 90°… double woot! Yet more joy to find the calculator can be accessed from the lock screen by placing it in Control Center. (Triple woot!) Until a year or so ago I could access the scientific calculator from...
The calculator app: woot! Extra joy to find out what happens when you rotate the phone 90°… double woot!
Yet more joy to find the calculator can be accessed from the lock screen by placing it in Control Center. (Triple woot!)
Until a year or so ago I could access the scientific calculator from the lock screen by rotating the phone. But in iOS 15 (iPhone SE 1st gen) and iOS 16 (iPhone SE 2nd gen), this no longer works.
**Is there some way to re-enable the scientific calculator as accessed from the Control Center *in the lock screen*?**
Lexible
(486 rep)
Sep 14, 2023, 03:31 AM
• Last activity: Sep 14, 2023, 09:52 PM
2
votes
1
answers
1833
views
How can you disable "Would you like to temporarily mute this conversation?" prompts for notifications on the iOS lock screen?
Since maybe iOS 15 through iOS 16, sometimes these prompts randomly appear in notification cards for apps on the iOS lock screen: [![Would you like to temporarily mute this conversation prompt][1]][1] I always want to receive all notifications and never want to mute any conversations, but since this...
Since maybe iOS 15 through iOS 16, sometimes these prompts randomly appear in notification cards for apps on the iOS lock screen:
I always want to receive all notifications and never want to mute any conversations, but since this comes up randomly, sometimes I might accidentally tap "Mute...".
How can I make it so that these prompts never appear?
I always want to receive all notifications and never want to mute any conversations, but since this comes up randomly, sometimes I might accidentally tap "Mute...".
How can I make it so that these prompts never appear?
Employee
(643 rep)
Jan 5, 2023, 05:24 PM
• Last activity: Jun 5, 2023, 12:04 AM
1
votes
0
answers
2273
views
How to reboot iPad that's stuck on lock screen with Siri/Search dialog up
My iPad is stuck on the lock screen with the Search / Ask Siri dialog up. Holding Power + Home buttons does not shut it down, nor does the Vol-up / Vol-down / Vol-up trick I've read about. I can slide down the widgets (Remote, Brightness, etc.) but that's all. At the bottom of the screen it says **P...
My iPad is stuck on the lock screen with the Search / Ask Siri dialog up. Holding Power + Home buttons does not shut it down, nor does the Vol-up / Vol-down / Vol-up trick I've read about. I can slide down the widgets (Remote, Brightness, etc.) but that's all. At the bottom of the screen it says **Press home to unlock**. Plenty of battery. How can I shut down or reboot or dismiss the search dialog?
Recent iPad, latest iOS (can't give you details because can't get to Home screen).
Chap
(1316 rep)
May 12, 2023, 10:34 PM
1
votes
1
answers
371
views
What’s the terminal code to enable locking mac using the touch ID key on Ventura?
I’m on ventura (MBA 2019) and I remember using terminal to disable this feature due to some reason. Anyone knows how to reverse it? Much appreciated.
I’m on ventura (MBA 2019) and I remember using terminal to disable this feature due to some reason. Anyone knows how to reverse it?
Much appreciated.
Prince
(11 rep)
Apr 17, 2023, 11:19 AM
• Last activity: Apr 17, 2023, 01:56 PM
1
votes
0
answers
11142
views
What are the default lock screen settings on mac m1 air 2020
[![enter image description here][1]][1] [1]: https://i.sstatic.net/yQ7cR.png What are the default lock screen settings on mac m1 air 2020 and what are the recommended ones.
What are the default lock screen settings on mac m1 air 2020 and what are the recommended ones.
Archit Gupta
(11 rep)
Apr 8, 2023, 03:33 PM
0
votes
0
answers
1469
views
Black bars on wallpaper / wallpaper zoomed out
I recently tried modifying my Lock Screen by putting a clock widget on it. I didn’t like it so then deleted it. However now my wallpaper is zoomed out so shows black bars on the top and bottom! I’ve attached a screenshot displaying this. If I change to a different wallpaper the problem is solved, ho...
I recently tried modifying my Lock Screen by putting a clock widget on it. I didn’t like it so then deleted it. However now my wallpaper is zoomed out so shows black bars on the top and bottom! I’ve attached a screenshot displaying this. If I change to a different wallpaper the problem is solved, however I like my current wallpaper, especially because it goes dark when dark mode is switched on. Unfortunately it seems to be an image which is not able to be selected in the new iOS so I can’t find it to set it again on a different home screen. Since this problem arose I updated my iOS again to iOS 16.4 but it didn’t solve the problem
drumadoir
(101 rep)
Apr 6, 2023, 12:08 AM
• Last activity: Apr 6, 2023, 02:37 AM
2
votes
1
answers
7795
views
Remove blur effect from lock screen on High Sierra
I'm on High Sierra 10.13.5. Following [these steps][1] to use my unblurred original wallpaper on the initial login screen of my Mac worked perfectly. Now I would like to do the same thing with the lock screen. While at work I have to lock the screen every time I step away from my desk. But I've neve...
I'm on High Sierra 10.13.5. Following these steps to use my unblurred original wallpaper on the initial login screen of my Mac worked perfectly. Now I would like to do the same thing with the lock screen. While at work I have to lock the screen every time I step away from my desk. But I've never liked that my wallpaper is blurred while on the lock screen. I searched and searched but I couldn't find any instructions for getting rid of the blur effect on the lock screen, only for the *login screen*, which, as I've said, I've already done successfully.
Does anyone know if it's possible to remove the blur effect from the lock screen wallpaper?
Mister Pyrrhuloxia
(21 rep)
Jul 19, 2018, 08:00 AM
• Last activity: Mar 5, 2023, 09:19 AM
Showing page 1 of 20 total questions